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Aldo I
Prato, Italy

Love Bali

5.0 of 5 bubblesReviewed 29 Aug 2024
Beautiful hotel when you have a suite ocean view high floor.
Great breakfast.
Stay by the pool and walk along ocean, looking at the big waves.
Good Indonesian cooking and many activities for guests.
The staff is so kind and polite so you'll feel as at home.
Date of stay: August 2024
Trip type: Travelled with family
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, General Manager at Swarga Suites Bali Berawa, responded to this review
Responded 3 Sept 2024
Dear Alikite,

Warmest Greetings from The Serenity of Canggu Tropical Paradise.

Thank you for your review on Tripadvisor. We do appreciate your effort to express your satisfaction in staying with us. “Love Bali” is the word you used to describe your experiences during your stay with us. It is an immense pleasure to learn you had a pleasurable stay experience with us.

We hope to see you again at Swarga Suites Bali Berawa as our repeater guest for another personalized service and memorable experience.

Best Regards,

Gede Bimbi Sanjaya
General Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (1,106)
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Reviewed 26 August 2024

Swarga Suites consistently delivers an exceptional experience. The staff are always incredibly friendly, attentive, and eager to help with anything we need. The location is absolutely ideal, offering convenience and a peaceful atmosphere that enhances our stay every time. We always look forward to coming back and highly recommend it to anyone seeking a relaxing and enjoyable getaway.

Date of stay: August 2024
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank NorthernlightsAust
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, General Manager at Swarga Suites Bali Berawa, responded to this reviewResponded 29 August 2024

Dear NorthernlightsAust,

Warmest Greetings from The Serenity of Canggu Tropical Paradise.

Thank you for sharing your experience on Tripadvisor. We were delighted to have the opportunity to accommodate you at Swarga Suites Bali Berawa. We are thrilled to hear that you have adored stay with us. It was delighted to know that you loved our service from all team members and hotel facilitu. Your story about us tells us you got what we are. We are most concerned with the satisfaction of our guests.

We hope to see you again at Swarga Suites Bali Berawa as our repeater guest for another personalized service and memorable experience.

Best regards,

Gede Bimbi Sanjaya
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 August 2024

An awesome resort. The room was very spacious and had everything we needed. The staircase is quite steep so you wouldn’t want mobility issues!
The staff are all incredibly welcoming and made sure we were comfortable with our stay. The breakfast bar had plenty of options although a muesli or another cereal option would be ideal.
The pool area was lovely although only minimal beds so need to ensure you grabbed one early but no dramas.
The location was perfect with a family - 10-15 min walk to Batu Balong along the beach, shuttle to Finn’s right out the front, and short walk to restaurants towards Berawa - 700m. So many great options and streets a lot quieter than Canggu itself.
Thanks for an awesome start to our Bali escape team Swarga it’s set the bar very high for the rest of our trip 😊

Date of stay: August 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank rineybeepbeep
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, General Manager at Swarga Suites Bali Berawa, responded to this reviewResponded 29 August 2024

Dear Rineybeepbeep,

Warmest Greetings from The Serenity of Canggu Tropical Paradise.

Thank you for taking the time to express your experience regarding your most recent stay. We appreciate all your comments about the room, staff, and facilities. We will share your beautiful review and highlight it with the entire team. We are sure it will further motivate every one of us in our daily efforts to create memorable experiences for all our guests.

We aim to delight and provide our guests with an authentic experience straight from the heart. On behalf of the Swarga Suites Bali Berawa team, we would like to thank you for staying with us for your holiday in Bali. We hope to welcome you back with another excellent story.

Best Regards,

Gede Bimbi Sanjaya
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 August 2024

What an amazing hotel! Will be our go to place to stay for Canguu!
My Wife and I stayed here from the 16-22nd Aug 24. We had a pool access room, 206.
The hotel, rooms, staff and facilities are all great.
The hotel is spacious and well appointed with a big pool, restaurant, Rooftop Bar, and small gym.
The gym is a standard hotel gym with limited equipment but good enough for a workout. We did notice it got quite hot in there and the towels weren't stocked, and no cleaning spray.
The pool is a good size and a nice temp.
The breakfast at the restaurant was a standard buffet breakfast, we only ate there twice, opting to go to some great local spots like Copenhagen and Baked which are walking distance.
The rooms are excellent, we travelled with 3 big cases and there was loads of storage space with two wardrobes, draws, bedside tables. The bathroom is excellently appointed with amenities and a large bathtub and separate shower. Despite having people either side and above we never heard any noise so feels very private and can relax in peace. The bed was very comfy with good pillows. The window lounge was lovely and a nice addition to the room. The entertainment was a bit limited on the TV as having to use a foreign login so didn't use the TV really. The free mini bar is excellent, coca cola, pringles, cookies, tea, coffee and water. It was nice this was restocked in the AM and PM turn down, nice touch!
The best part of this hotel is the service. Unfortunately my wife became quite unwell during our stay. I had to add some more nights to our booking, request certain foods from the restaurant and get a late check out, all of this was accommodated with staff being understanding and considerate. In particular I would like to mention Evi, the restaurant supervisor was amazing, anything we needed, whatever time in the afternoon she personally sorted. Porridge, toast, banana, nothing was too much trouble, she really was excellent, thank you! You're help especially made a bad situation much better!
Rhina & Chris at reception were also great. I spoke to Rhina on the 20th and Chris on the 21st. Rhina helped me get two extra nights at the hotel and was very helpful moving things around so we could stay in the same room. Chris was great at getting us a later checkout and being able to maximise our time in the room for the comfort of my wife. Thank you both of you!
The location of the hotel is great, you can easily walk along the beach Finns and Atlas are a 5 minute walk and Old Man's is 10 minutes in the other direction, it's a lovely walk at sunset.
The vouchers and free activities you also get from the hotel are great.
We thoroughly enjoyed our stay, because of the rooms, location and especially the staff we would highly recommend this hotel and will be back!

Date of stay: August 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Josh R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, General Manager at Swarga Suites Bali Berawa, responded to this reviewResponded 23 August 2024

Dear Josh R,

Warmest Greetings from The Serenity of Canggu Tropical Paradise.

Thank you for taking the time to express your experience regarding your most recent stay. We appreciate all your comments about lovely staff, great room, and good facility. We will share your beautiful review and highlight it with the entire team. We are sure it will further motivate every one of us in our daily efforts to create memorable experiences for all our guests.

We aim to delight and provide our guests with an authentic experience straight from the heart. On behalf of the Swarga Suites Bali Berawa team, we would like to thank you for staying with us for your holiday in Bali. We hope to welcome you back with another excellent story.

Best Regards,

Gede Bimbi Sanjaya
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 August 2024

Spent my last 4 nights of my Bali trip at the Swarga suites in Canggu. If you like the night life, the Atlas beach club is next door and it's free entry for customers staying at the Swarga suites. There are many options of restaurants and shops but be prepared to walk or taxi into Canggu centre.

Good staff service and staff are friendly and helpful. Room service and cleanliness is excellent.

Beautiful rooms with stunning bathrooms but unfortunately badly soundproofed that you'll hear screaming children in the swimming pool all day and people stamping in the room above you. There is no peace in the day if you want to have a little snooze. This was certainly a deal breaker for me!

Room tip: If you like a little snooze in the day, this place offers no quiet time for this due to poor soundproofing of the rooms.
Date of stay: August 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank tara r
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, General Manager at Swarga Suites Bali Berawa, responded to this reviewResponded 23 August 2024

Dear Tara R,

Warmest Greetings from The Serenity of Canggu Tropical Paradise.

Thank you so much for taking the time to write a review on Tripadvisor. We appreciate all your comments about Good staff service and staff are friendly and helpful. Room service and cleanliness is excellent. We are very thankful for your constructive feedback. We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take feedback seriously and will coach our team to make the necessary changes so we can provide a better experience in the future.

Thanks for your trust. We are thankful for amazing customers like you. We hope to see you again as our repeat guest at Swarga Suites Bali Berawa.

Best Regards,

Gede Bimbi Sanjaya
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 August 2024

Excellent hotel right on the beach , with a huge pool, good restaurant and great breakfast . The rooms are big and comfortable, and there is a roof top bar with reasonably priced drinks. Live entertainment is available on some nights and you have complimentary access to a nearby beach club.WEe can highly recommend this hotel

Date of stay: July 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank BernieCairns
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, General Manager at Swarga Suites Bali Berawa, responded to this reviewResponded 23 August 2024

Dear Bernie Cairns,

Warmest Greetings from The Serenity of Canggu Tropical Paradise.

Thank you for taking the time to express your experience regarding your most recent stay. We appreciate all your comments about excellent hotel, huge pool, good restaurant and great breakfast, big room and comfortable bed. We will share your beautiful review and highlight it with the entire team. We are sure it will further motivate every one of us in our daily efforts to create memorable experiences for all our guests.

We aim to delight and provide our guests with an authentic experience straight from the heart. On behalf of the Swarga Suites Bali Berawa team, we would like to thank you for staying with us for your holiday in Bali. We hope to welcome you back with another excellent story.

Best Regards,

Gede Bimbi Sanjaya
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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