I loved staying at the Swarga Suites. I had wanted to stay in place with a view of the ocean and I was very lucky to last minute get one of the corner units that looks directly at the beach. The room was spacious and had all the comforts of home. The staff were also so lovely and accommodating. I booked my room with breakfast and for the additional $4 you get a buffet breakfast with option to order other items off the menu, a great deal.
Dear AshleyIV205QW,
Warmest Greetings from The Serenity of Canggu Tropical Paradise.
Thank you for sharing your recent stay experience through Tripadvisor. “Lovely Place” is the word you used to describe your experience staying with us. It is an immense pleasure to learn that you had an excellent stay experience with us. I will share your beautiful review and highlight it with the entire team. I am sure it will further motivate every one of us in our daily efforts to create memorable experiences for all our guests. Your invaluable comments are important to us as they allow us to maintain the high standards of quality, service, and comfort for which Swarga Suites Bali Berawa is renowned.
We aim to delight and provide our guests with an authentic experience straight from the heart. On behalf of the Swarga Suites Bali Berawa team, I would like to thank you for staying with us for your holiday in Bali. We hope to welcome you back with another excellent story.
Best Regards,
Gede Bimbi Sanjaya
General Manager
We had a family duplex suite which was excellent and cleaned thoroughly each day by the hard working team. There were many options for breakfast, with great coffee! Remember you’re on holiday and there is a slower pace of life here! Food in the sports bar wasn’t great, but it certainly wouldn’t stop me from staying here again when in Bali.
Dear Willo Liverpool,
Warmest Greetings from The Serenity of Canggu Tropical Paradise.
Thank you for taking the time to express your experience regarding your most recent stay. We are delighted to have the opportunity of accommodating you at Swarga Suites Bali Berawa. It was our pleasure to know that you were satisfied with our room and hotel’s facility. We are very thankful for your constructive feedback. We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention.
Thanks for your trust. We are thankful for amazing customers like you. We hope to see you again as our repeat guest at Swarga Suites Bali Berawa.
Best Regards,
Gede Bimbi Sanjaya
General Manager
Rooms are noisy and smells bad with a lot of humidity you will feel also on the bed sheets. The majority of hotel staff doesn't speak English or ignore your questions.
AC broke at midnight
Emergency speaker woke us up at 7 am the next day because of technical issue and then we were moved to a room with less noise the last 2 nights out of 5 nights.
Received 4 calls only as a reminder of checkout time, we knew it's at Noon, you dont have to call so many times, starting at 12 am. Never again
Dear Sharrison75,
Warmest Greetings from The Serenity of Canggu Tropical Paradise.
Thank you for taking the time to share your experience you encountered during your recent stay with us. It’s always with customer feedback that can make us better by standing on the right path. At the outside, I was equally concerned and disappointed to learn of the unfortunate experience you’ve been through at Swarga Suites Bali Berawa. I would like to reassure you that we have delivered your unsatisfaction to our teams which had going the extra mile to immediate the situation and tried their best to restore your trust and make sure your satisfaction during your stay with us.
Please rest assured that we are committed to ensuring a more pleasant and comfortable stay with us, and I am seeking the opportunity to welcome you home at Swarga Suites Bali Berawa.
Best Regards,
Gede Bimbi Sanjaya
General Manager
We have stayed at Swarga Suites many times.
The location is excellent. Very easy walk to Finns Beach Club, restaurants and the supermarket.
The staff are always wonderfull, friendly and helpful. The rooms are big and clean. This boutique hotel is great value for money.
Dear Sarah G,
Warmest Greetings from The Serenity of Canggu Tropical Paradise.
Thank you for your loyalty to staying with us for several time and delighted to hear that you had an enjoyable and memorable during stay. We will share your beautiful review and highlight it with the entire team. We are sure it will further motivate every one of us in our daily efforts to create memorable experiences for all our guests.
We look forward to welcoming you again for a better experience on your next visit to Swarga Suites Bali Berawa for another memorable experience with us soon.
Best Regards,
Gede Bimbi Sanjaya
General Manager
Beautiful! loved it! highly recommend. 5min walk to Finns and Atlas. 15min walk up the beach to Canggu.
Perfect location, Lovely Staff, Beautiful Pool, Amazing Massages and great value.
We had the pool access room, very spacious and clean.
Dear Angela Y,
Warmest Greetings from The Serenity of Canggu Tropical Paradise.
Thank you for sharing your experience on Tripadvisor. We were delighted to have the opportunity to accommodate you at Swarga Suites Bali Berawa. We are thrilled to hear that you have adored stay with us. It was delighted to know that you loved our great location, staff, beautiful pool, amazing massages, and great value. Your story about us tells us you got what we are. We are most concerned with the satisfaction of our guests.
We hope to see you again at Swarga Suites Bali Berawa as our repeater guest for another personalized service and memorable experience.
Best regards,
Gede Bimbi Sanjaya
General Manager
