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Xanda V
Bampton, United Kingdom

Still the best place we've ever been to!

5.0 of 5 bubblesReviewed 3 May 2024
This was our third visit and was probably the best so far. Katie and the staff are brilliant, so friendly and nothing is too much trouble. We stayed in a Palm view rooms which is really spacious and we could see the sea although we didn't expect to (there is great "towelography too!). The addition of wi-fi in the rooms, bar and restaurants since our last trip was useful (but you can still just switch your phone off!)
Food ridiculously plentiful and excellent as were the cocktails and wines.
We did very little but there are new walks around the island and of course various trips available
Date of stay: April 2024
Room Tip: No need to bag sunbeds, there are loads. Slow down, it takes a day or so to get used to the laid...
Trip type: Travelled with family
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tamiko Butler, Guest Services / Front Office at Palm Island Resort & Spa, responded to this review
Responded 3 May 2024
Dear Valued Guests,

It is wonderful to hear that we keep you coming back for more each time at Palm Island. It is always wonderful to see familiar faces and we are so happy to know that you continue to enjoy your time with us. Thank you so much for taking the time out to leave us this amazing review. Your support truly means a lot to our entire team and we certainly look forward to welcoming you home for trip #4 soon enough.

Kind regards,

All of us at Palm Island Resort
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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    5 - 10 of 1,756 reviews
    Reviewed 1 May 2024

    Katie, the Resort Manager, was absolutely AMAZING from the moment we stepped onto Palm Island’s small docking platform until we sadly had to say ‘Goodbye’ before heading back to hectic London life. Everything about our 12 days of pure relaxation on Palm Island was perfect and we’ll definitely return as soon as we possibly can.
    On arrival we were informed about a few of the activities available, but having just arrived from London, we were really seeking some Peace and Tranquillity, and were then delighted to hear that we could also choose to do absolutely nothing at all!
    We had a delightful Beachfront room. It was perfect - just a few fine white sandy steps to the crystal-clear sea. Every day we’d walk/climb around the unspoilt natural island, absorbing all its varied and beautiful nature and wildlife. We did get involved in some of the more gentle organised activities - Pilates with Max, pampering in the Spa; yet we also thoroughly enjoyed Katie’s pre-dinner Rum-tasting/dancing evenings for those who wanted to get involved. And for exciting, high-octane, action-packed activity, our long-overdue Game Fishing trip with Grenadines Fishing, organised by Katie’s exceptional team, ticked all the boxes, a bonus being that we caught, brought back and ate a Barracuda as well as some other fair-sized very edible fish! Katie’s charming manner, her caring, happy, can-do spirit and contagious energy flows through all Palm Island’s ‘Family’ team. You all contribute to Palm Island's unique and idyllic experience and we’ll be back to see you again very soon. Please save our room!

    Date of stay: March 2024
    • Trip type: Travelled as a couple
      • Value
      • Location
      • Sleep Quality
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      • Cleanliness
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    Thank Astrid H
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Tamiko Butler, Guest Services / Front Office at Palm Island Resort & Spa, responded to this reviewResponded 3 May 2024

    Dear Valued Guests,

    We are thrilled to hear that you had such a fantastic time with us and that the team took such good care of you. Katie is truly a special person and we are very grateful for her and her team's efforts. Thank you so much for taking the time out to leave us this wonderful review and we certainly hope that we might have the pleasure to welcome you home again someday.

    Kind regards,

    All of us at Palm Island Resort

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 30 April 2024

    Well now I'm back at work, i certainly know what i missing in Palm island.

    Fantastically ran Resort on a unique remote island in the grenadines we both absolutely loved the ambience and service of all the staff especially Katie the resort manager who goes above and beyond to take care of your needs.

    Everything was no problem and everything was to hand a total relaxing experience in the the middle of the Caribbean sea just beautiful.

    thank you x

    Date of stay: April 2024
    • Trip type: Travelled as a couple
      • Value
      • Location
      • Sleep Quality
      • Rooms
      • Cleanliness
      • Service
    Thank Trini J
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Tamiko Butler, Guest Services / Front Office at Palm Island Resort & Spa, responded to this reviewResponded 3 May 2024

    Dear Valued Guests,

    We are so happy to have been able to offer you the relaxing stay that you hoped for. Thank you so much for taking the time out leave us such a wonderful review. We truly appreciate your feedback and support and hope that we will one day have the pleasure of welcoming you home to Palm Island.

    Kind regards,

    All of us at Palm Island Resort

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 29 April 2024 via mobile

    We travel at least twice a year to the Caribbean. Palm Island has been our best experience to date. It is absolutely breathtaking. There is no towel game whatsoever. Every morning, we ate breakfast, ride the bikes, and hiked one of the trails before heading to the beach where we had our choice of palapa. Every staff member was so personable- Katie, Naia, Glenford, Oliver, John, Nick, Shaquille, just to name a few. The beach and color of the water were spectacular. The food was great. We were at Galley Bay, also an Elite property last year, and it was pretty perfect, but the beauty and experience of Palm Island gives it the edge, in my opinion. The whole experience, starting with the plane ride in was outstanding.

    Room tip: Ride the bikes and hike the trails. The views are breathtaking. Go to the Manager’s reception. It’s a lot of fun.
    Date of stay: April 2024
    Trip type: Travelled as a couple
    Thank 661carrien
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Tamiko Butler, Guest Services / Front Office at Palm Island Resort & Spa, responded to this reviewResponded 30 April 2024

    Dear Valued Guests,

    We can't thank you enough for your kind words towards our team that we are indeed very lucky to have. It is always a joy to know that guests have enjoyed their time with us and we can't thank you enough for taking the time to leave us this incredible review. It was an absolute pleasure to have you and we do hope that we will someday be able to welcome you home again.

    Kind regards,

    All of us at Palm Island Resort

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 29 April 2024

    Thank you to the amazing staff, the friendliest people in the islands! The service, food and drink, accommodations, Spa, private picnic, beaches are all AWESOME! This was our third trip to Palm Island and we can't wait to go back. This is truly one of the most BEAUTIFUL islands, water and beaches. From the general manager, to all the staff in restaurants, to the housekeepers and grounds people, the boat drivers and spa therapists- EVERYONE IS EXCELLENT AND FRIENDLY! ( they all treat you like family, and you don't want to leave!) Until next time, keep doing the amazing job you do!

    Room tip: Do a private picnic- its amazing!
    Date of stay: April 2024
    • Trip type: Travelled as a couple
      • Value
      • Location
      • Sleep Quality
      • Rooms
      • Cleanliness
      • Service
    Thank Betsy L
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Tamiko Butler, Guest Services / Front Office at Palm Island Resort & Spa, responded to this reviewResponded 29 April 2024

    Dear Valued Guests,

    It is so wonderful to read such a great review. Thank you so much for taking the time to leave us this amazing feedback, we are thrilled that you enjoyed your stay. Our team very much appreciates your support and we do hope that we will have the pleasure of welcoming you home again in the future.

    Kind regards,

    All of us at Palm Island Resort

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 23 April 2024

    This place is amazing! The staff was so nice it felt like I was getting pranked. Katie (the resort manager) was AMAZING! The entire staff did everything possible to put a smile on our face. Even if we desired something that wasn’t on the menu, the kitchen found something for us. Everything was so clean and fresh!!! I hated to leave!

    Date of stay: April 2024
    • Trip type: Travelled as a couple
      • Value
      • Location
      • Sleep Quality
      • Rooms
      • Cleanliness
      • Service
    Thank K H
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Tamiko Butler, Guest Services / Front Office at Palm Island Resort & Spa, responded to this reviewResponded 29 April 2024

    Dear Valued Guests,

    We are thrilled to know that you enjoyed your time with us and felt so well taken care of. Thank you so much for taking the time out to leave us such an incredible review, and we certainly hope that we will have the pleasure or welcoming you back someday.

    Kind regards,

    All of us at Palm Island Resort

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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