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“Old plane. Horrible lounge.”
Review of Shenzhen Airlines


Reviewed 30 August 2020 via mobile

It is a pity that even within or after COVID-19 in China that airlines using their oldest planes.

No entertainment system, no comfort.

Lounge was horrible. No clean toilets. Heavy smelly lounge. Happy when Hong Kong is opening again.

Date of travel: August 2020
    • Seat comfort
    • Customer service
    • Legroom
    • In-flight Entertainment
2  Thank jgkbt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2 - 6 of 299 reviews

Reviewed 15 August 2020

i really had a good time the last time i travelled with your flight djhjdsjhfjhhjdahfhdsjhjhdffhjhsdhhdhhjdsjhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhf

Date of travel: August 2020
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
Thank siuwang12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 July 2020

Nice smooth flight in a window seat in economy class from Shenzhen (SZX) to Haikou (HAK). Very friendly and good cabin service. Cabin crew are fluent in English.

Date of travel: July 2020
64  Thank KodoDrummer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 June 2020

I flew in an aisle, economy class, seat from Shenzhen (SZX) to Wuxi (WUX). The 2-hour 20-minute flight was smooth. Takeoff and landing were on time, and the service friendly and helpful. Very good airline.

Date of travel: June 2020
40  Thank KodoDrummer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 February 2020

I've flown with Shenzhen Airlines several times before so knew what to expect.

I find them useful because I can fly direct to Shenzhen. The cabin crew are friendly enough and generally seem to speak sufficient English to communicate with.

The food is average on the flight, I would advise you bring you're own entertainment as the movies on board are all in Chinese and there were about 5 to choose from.

Whilst they're nowhere near as good as Singapore or BA, I'd use them again.

Date of travel: January 2020
Thank JShore8319
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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