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“You get what you pay for”
Review of Frontier Airlines


Reviewed 3 weeks ago

You get what you pay for. Cheap ticket price, but they gouge you to choose a seat, take a bag, get anything to drink/eat.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
1  Thank AUav8r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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344 - 348 of 9,149 reviews

Reviewed 3 weeks ago

Had a good flight on Frontier. Had no problem with check-in at the airport. However, had a longer wait since there was only one agent because the other agent(s) called off. Plane was clean and stewardess' were friendly. Only complaint is that this is a "no frills" airline thus you did not get a drink, pack of pretzels, nothing. Thus suggest bringing your own snacks on the plane if flying long distances.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank DONNA Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago

Both flights were (to and from SFO) were delayed. first flight was delayed by almost an hour after they moved us from gate 46 to 44 to 46 to 44 just to go back to 46...
a carry on cost 40 additional $ each way.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank ishailevin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile

This airline has zero customer service! They routinely delay the late flight on Sundays just under 12 hrs so that it isnt cancelled just delayed. Thus there is no refund! Zero notifications, snippy counter personel. Zero assisstance finding another way home. Remember you get what you pay for! Never choose this airline! Literally every other airline and car rental agent we spoke to in MCO knew it was Frontier and this was standard from them!

1  Thank becreuss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago

I just needed a cheap flight back from Denver after driving a car out to my daughters. It was cheap however the ticket read that I could not bring on the plane even a carry-on. I had to purchase a check bag for just under $30. Even with this charge it still was the cheapest flight there was and we landed safely!

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Timothy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC