My flight which was supposed to leave at 13:50 ultimately took off at 11:50. It’s 01:45 am and I’m in the aircraft still. All this time we were made to wait at the airport by telling us we’d be flying soon. When we tried to get answers, the CISF staff was disrespectful, threatened arrest and tried to confiscate our phones physically when we tried to record their behaviour. If you value your time or have an amount of self respect. Please take any other airline, train or a bus.

Awful you are assured of a flight but no guarantee on date time and seats
Giving false promises is their forte
Asking us to reschedule to 7 days but again no guarantee of date and time it can get cancelled anytime even 10 minutes before boarding

Worst flight their no ac and no one is giving respect when we entering into flight we entered in one hour back but they did not turn ac 😤 worst experience in my life

Absolutely abysmal service… still waiting on a refund after a flight which should have too 2 hours ended up taking nearly 24 !!! Please do not use this airline

All passengers onboarded and it was boiling hot inside and for some reason the staff were trying to convince that after the flight take off AC will work. Thats not the case normally in other flights. There are senior citizens and many small children in the flight.