Absolutely abysmal service… still waiting on a refund after a flight which should have too 2 hours ended up taking nearly 24 !!! Please do not use this airline

All passengers onboarded and it was boiling hot inside and for some reason the staff were trying to convince that after the flight take off AC will work. Thats not the case normally in other flights. There are senior citizens and many small children in the flight.

Flight didnt take off due to technical fault, Now company is saying it took off and we cannot give refund. Doing fraud with the passengers and taking thier hard money. Never take this flight.

Very bad experience. They take delays as it is bound to happen in India. No wonder they are worst in all aspect. For any time led travels don't even think of Air India Express

They never following there schedule &last minute cancelling the flight. Dont select airindia express. Customer care people are also not responding