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“AIR INDIA EXPRESS - a No Go Flight”
Review of Air India Express


Reviewed 9 July 2024

The Airlines cancelled the flight at the last minute...the next alternate flight was 12 hours later...it is very disappointing client service....writing this review so that YOU DON'T EVER BOOK ON THIS AIRLINE. I for one would NEVER after this experience.

Date of travel: July 2024
Thank Voyage49044227677
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviews (900)
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88 - 92 of 902 reviews

Reviewed 8 July 2024

Worst ever airlines in India. They cancel the flight and did not give any alternative except choosing refund. They said the next day flight was cancelled but it was scheduled and ticket price was skyrocket. They always have delayed flights. Most of their flight are delayed min by 1 hour. Decided not to fly again with Airindia Express.

Date of travel: June 2024
    • Seat comfort
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    • Value for money
    • Check-in and boarding
Thank vinnu1994
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 8 July 2024

My experience was terrible,I travelled with my 8 month baby alone,at check-in counter they argued for 2kg extra weight, from the way to go for boarding there were no attendant, oll passengers had to wait outside the gate in a line till whn pilot not arrived,in the flight so much conjusted, I was not able to move give feed to my baby, staff was not supportive, thy didn't help me to go for washroom nd making his food, made excuses, I asked them please provide any 2vacant seats, if possible thy said oll seats are full, I saw many seats were vacant so got shift myself with my baby nd luggage but thy didn't even help me. I didn't recommend or travel again with this terrible airline..

Date of travel: June 2024
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
Thank Explorer51024175503
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 7 July 2024

The most Horrible experience ever with this airlines. They cancelled my flight few hours before the flying time mentioning that there are no other flights over the next 72 hours, so we will refund the amount.

No flights that too domestically for 3 days..... Seriously! Are you running the flights or charters!

Moroever, they customer service is pathetic. I bet you if get hold of them ever. I was on call for over an hour and never got hold of them.

I became the victim, you can save yourselves.

I AM NEVER BOOKING THIS FLIGHT EVER IN MY LIFE!

Date of travel: July 2024
Thank Nickmagdxb
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 7 July 2024

Most disgusting airline everrr!!!! I’ve never faced such inconvenience in my life,my flight got cancelled in the last moment and I had to purchase another ticket for around 20k.No assistance,no help whatsoever!!Never going to choose air India again in my life:

Date of travel: July 2024
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
Thank Adventure27342010666
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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