Worst ever airlines in India. They cancel the flight and did not give any alternative except choosing refund. They said the next day flight was cancelled but it was scheduled and ticket price was skyrocket. They always have delayed flights. Most of their flight are delayed min by 1 hour. Decided not to fly again with Airindia Express.

My experience was terrible,I travelled with my 8 month baby alone,at check-in counter they argued for 2kg extra weight, from the way to go for boarding there were no attendant, oll passengers had to wait outside the gate in a line till whn pilot not arrived,in the flight so much conjusted, I was not able to move give feed to my baby, staff was not supportive, thy didn't help me to go for washroom nd making his food, made excuses, I asked them please provide any 2vacant seats, if possible thy said oll seats are full, I saw many seats were vacant so got shift myself with my baby nd luggage but thy didn't even help me. I didn't recommend or travel again with this terrible airline..

The most Horrible experience ever with this airlines. They cancelled my flight few hours before the flying time mentioning that there are no other flights over the next 72 hours, so we will refund the amount.

No flights that too domestically for 3 days..... Seriously! Are you running the flights or charters!

Moroever, they customer service is pathetic. I bet you if get hold of them ever. I was on call for over an hour and never got hold of them.

I became the victim, you can save yourselves.

I AM NEVER BOOKING THIS FLIGHT EVER IN MY LIFE!

Most disgusting airline everrr!!!! I’ve never faced such inconvenience in my life,my flight got cancelled in the last moment and I had to purchase another ticket for around 20k.No assistance,no help whatsoever!!Never going to choose air India again in my life:

One of the worse experience starts right from booking system. my Daughters middle name has automated take different. i tried to change it nothing happened.. it took 4 hour on call but no buddy pick call.. they say happy customer executive.. only executive are happy as they need not have to pick up call and just take salaries. finally i have to cancelled that ticket and rebooked it as the tickets are non refundable. the started AI service.. that was pathetic.. i never ever prefer this airlines again... worse deserve ---- (minus rating) if available.