We have been flying with United for a while. The airline is pretty average. We were flying back home after an amazing vacation. Check-in at the airport was a mess. Flight was delayed by a few minutes. We then boarded our flight to Newark. The seats were average. The cushioning on my son's seat's armrest was taped on. The IFE needs to be updated. We were served a few snacks. The flight was pretty uneventful. In summary, United is an average airline.