We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“We got there in one piece”
Review of United Airlines


Reviewed 3 weeks ago

We left on time, landed a few minutes early, it was a successful trip. Nothing special about this trip, it served the purpose. The crew did their job.

Thank Trevor B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a ReviewReviews (33,630)
Traveller rating
Traveller type
Time of year
Language
  • More languages

1,080 - 1,084 of 33,630 reviews

Reviewed 3 weeks ago

Different vessels on way out/ way in: way out smaller. Generally seats comfortable enough, entertainment menu good choice (particularly on larger carrier) and refreshments were offered frequently and of generally good quality. Crew were friendly and helpful.

    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Keller_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile

Is it impossible for Passengers to deplane a 757 so slowly that their brains cease to function or just plain stupid! It is as though Alzheimer's takes over! Furthermore, CSRs at LAX are arrogant, rude and charge a fee for the slightest change. These arrogant agents should be placed in cargo bins and shipped to China!! In fact, let's place all rude UAL employees into bins and ship them as well!!

Thank Windman69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago

The tray table had wine spilled on it which I discovered on opening it. I was given a napkin and water to clean it myself. Service was average on the flight, which departed and arrived on time.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank MMHouston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago

Flying to Vancouver to catch a cruise. We had booked economy but received an email asking if we would like to upgrade to first class. Our son only flies United for work so we asked if the money was reasonable. He checked and stated he is a premium flyer with United and he couldn’t book first for what they were asking. So we decided to splurge and book it. Treated like royalty. Would book with them again.

Thank DoreenandGreg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC