Hi Southwest hopefully this time the management not ignoring all the bad comment from passenger to your crew. My experience today is so terrible one of your crew so rude.that kind of person not deserve to work to people...not at all is evil crew. Karma is real comeback to her.

Left on time, arrived on time.

Checking in was easy, boarding was great, crew were fab. Really enjoyable experience.

I've never been on a find a seat flight before, but it was easy!

I would fly with Southwest again.

I had a flight cancellation because of whether. I had a lot of rescheduling I had to do because of this. I had to reschedule flights rentals hotels and travel arrangements. Southwest refused to make anything easy on me. I looked on line and saw a same day flight available. When I asked about it they claimed it was full even though it was still available. I then asked if they could put my up in a room and they said no. So I had to find a hotel out of my own expense. So the next flight I could get on was a day later. I asked if they could bump me up to boarding group A since I already had reservations. They said no they couldn’t. The next day I checked in at the keyos and it said that I could upgrade to A seat for 21$. Well the card reader didn’t work so I went to the desk and tried to upgrade. She literally doubled the cost on me. They put a hardship on people and give 0 Fssssss about there customers. The least a free drink for all the headaches they gave me.

Worst airline. Never had so many delays causing me to miss flights, followed by even more delays. First time flying Southwest and rest assured, I will never fly them again.

Worst service light I’ve ever taken. Took an extra hour to leave due to spark plugs. Flight attendants were the rudest ladies I ever met. Never been treated so poorly in my life. Not a single one of them was nice. Sat on the runway after we landed for 2 hours with not a single word from anyone of what was going on! I’d pay 3xs the price to never fly with your company again. Learn how to communicate and teach your flight attendant customer service. Terrible 100% worst service I’ve ever had.