Never ever ever fly Southwest. After waiting many hours for my flight, Southwest canceled with no apparent reason. The next flight wasn’t till a whole other day. Other airlines continued to fly.
Never ever ever fly Southwest. After waiting many hours for my flight, Southwest canceled with no apparent reason. The next flight wasn’t till a whole other day. Other airlines continued to fly.
566 - 570 of 46,155 reviews
I sat next to 2 children who didn't know each other. we were second row from the front on starboard side of plane. They were 11 and 12. 1. The plane front bathroom was filthy , 2. there was only ONE drink/beverage service on this 5 hour flight!! 3. The thin flight attendant with long dark brown hair was VERY rude to the children. Unacceptable behavior. I thought Southwest was kid friendly - and these kids had FINE behavior...
Thank you so much to Miguel and Antonio they definitely help us in need of us getting back home we definitely appreciate they time and patience with us to getting our return boarding passes to get back home thank you so much we most definitely recommend southwest
Random fees being charged at Hilo but not getting charged the same fees on Maui. If this happens ask why. Many unclear rules.
My son’s father passed away suddenly and we were scrambling to get reservations. We had to call back twice and make changes. They were so kind and helpful, and there was no wait time on their 800 customer service line. When my son was boarding they helped him lay his funeral suit in the bin and closed it so it wouldn’t get wrinkled. How sweet. Southwest has really turned it around. They truly treat each customer like an individual. You have earned our business back, SWA- thank you!