Travelled to Antigua, and Barbados in September of 2019. Loved both Islands. Antigua is small and not a lot to do but Barbados was bustlying. Entertainment every night at Oisten.
Travelled to Antigua, and Barbados in September of 2019. Loved both Islands. Antigua is small and not a lot to do but Barbados was bustlying. Entertainment every night at Oisten.
2,901 - 2,905 of 46,157 reviews
I live in a household divided; my spouse finds Southwest's no-seat-assignment policy stressful, but I love the order and ease of just finding your spot in line and shuffling into the plane. I appreciate Southwest's brand of warm-and-casual onboard service, and I like that the seats don't feel as small as those on many other airlines. I've flown with Southwest probably 100 times over the last two decades, and this has been my consistent experience with the airline.
Southwest used to be my fav, but today it showed as the worst airlines out there. My son(14 yo) and i were supposed to have a 3 week trip in June for his 15th birthday going to Hawaii, then Home state of Connecticut, then back to Florida where we live now. Well, family in Hawaii said nothing is slated to open back up until "unknown". Defintely not by June. United Airlines was nice enough to give us travel credits for 24 months and no resch fee so as to not interfere with my sons Freshman Year of High School (August 2020). Southwest stated that they are sticking to there normal policies( despite abnormal circumstances) and would only allow 12 months from the DATE OF PURCHASE of tkts. I bought in January for a flight in June!!! So why cant Southwest extend the same courtesy as the other airlines about rebooking? The soonest my son will be able to travel again will be June of 2021. Id rebook everything now 0for june of 2021 if i was able. I still plan on taking him. I dont want the money back, just give us more time to reuse it like the other airlines... Nope... Got told repeatedly this is SW policy. Literally thought SW was the best, but now I stand corrected...
Yesterday I escorted the remains of one our soldiers from Kansas back to his family in Washington state. I wanted to take a moment and praise how absolutely amazing Southwest Airlines was. The staff members along the three stops I had to make were absolutely amazing and generous. I couldn't even pay for my own food. The teams were extremely accommodating, friendly and engaging, and took the utmost care when handling the coffin. This is one of those sad but rare instances where we get to see how amazing a company and its employees can be. I also asked just about all the people I talked to about how much they liked working for this airline and they told me how much they have been taken care of and they appreciate what corporate has done to help them. So thank you again Southwest and everything you did to make this trip happen.
After requesting a refund for a trip, Southwest would only give me a flight credit because I cancelled my reservation before the flight was actually cancelled by Southwest. I submitted an inquiry about this weeks ago and never got a response and Southwest is still refusing to give me a refund instead of a flight credit.