Yesterday I escorted the remains of one our soldiers from Kansas back to his family in Washington state. I wanted to take a moment and praise how absolutely amazing Southwest Airlines was. The staff members along the three stops I had to make were absolutely amazing and generous. I couldn't even pay for my own food. The teams were extremely accommodating, friendly and engaging, and took the utmost care when handling the coffin. This is one of those sad but rare instances where we get to see how amazing a company and its employees can be. I also asked just about all the people I talked to about how much they liked working for this airline and they told me how much they have been taken care of and they appreciate what corporate has done to help them. So thank you again Southwest and everything you did to make this trip happen.