Got to Philly, people at baggage counter were awesome, not so much at gate they were rude seems as if we interrupted them from their scrolling on the internet and put them out of way for asking about Military boarding, oh my so RUDE and said he wasnt in uniform anyway so no! Shame on southwest He was told not to wear his uniform per his commanders just have milatary id.. treat our servicemen with some respect.. better yet we get to Denver and southwest let him on.. get your acts together southwest in Philadelphia rude

I have anxiety when I fly because of being closed in. The space did not seem cramped and we chose the seats in the back of the plane. The flight arrived on time and left on time. The staff on board was amazing and so friendly. I will definitely fly Southwest again.

When you book Southwest Airlines everyone should know you get what you get! They have their herding boarding process and if you don’t like it then don’t fly with them. However, what you should not get is screwed out of bag fees because they don’t calibrate their scales in LAS. Don’t get screwed on bag fees with a false overweight claim. Scales in LAS off by at least 8 lbs. We know this because of the weight traveling into LAS and then departing when I had removed all the clothes that I wore from my bag and placed in an additional bag to travel back. That was at least 10 lbs I removed. Just don’t let them screw you out of money. Travel at your own risk!

We missed our 6 am flight which kind of put me in a panic! But once I go Through the long service line, the agent fixed it immediately with no questions and no issue- got us on the next flight. No charge, no guilt, nothing. I have Always loved this airline and recommend it to everyone!

South West is an economy Airline and they go about cost cutting by ridiculous means. There are no boarding passes, hence no seat numbers. If you are travelling with family and the plane is full, you will be seated in front and wife will be in the rear.
However, the flight crew is very courteous, helpful and professional. The Airlines perhaps continue fly because of the pleasant crew.
The service is Worth money. Definitely recommended for budget travellers.