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“Leaving on a Jet Plane to TX”
Review of Southwest Airlines


Reviewed 11 January 2020

I have taken the flight a couple times from Pittsburgh to San Antonio and the first time my flight got jumbled up due to Chicago Midway being on a ground stop but they got my on another plane to Atlanta and I arrived in San Antonio a little after my original arrival time. The second time not only did I arrive in San Antonio on time but we were almost an hour early! There are no direct flights on SW from Pit to San Antonio but I have never had a problem with my layover or connections.

Date of travel: May 2019
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    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
2  Thank pippa2880
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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3,904 - 3,908 of 45,962 reviews

Reviewed 11 January 2020

Flight was delightful and landed at Bradley 1/2 hour early. I just wish they would allow
Those of us who have no luggage on board to deplane first.l

Date of travel: January 2020
    • Seat comfort
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    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
1  Thank lesliebX9905ZH
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 11 January 2020

My flight from Tampa to Columbus was on time with no hassels or delays. Whenever I fly, I always use Southwest if possible.Their service to customers is top notch, and if you have to make a change in your plans, Southwest makes changing very easy. I would recommend Southwest to anyone planning a trip.

Date of travel: June 2019
    • Seat comfort
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    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
1  Thank Charles K
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 11 January 2020

We flew from Omaha, NE to Chicago, Midway & from there to Atlanta, GA for a wedding
in the mountains Our flights were all on time and the cabin crew was very professional and courteous. Our flight from Midway left on-time and arrived in Atlanta as planned, on-time. I must say that my wife & I both used "Reward points" for this Round trip from Omaha to Atlanta and back home. Southwest has been our "preferred" airline for over nine years. Rarely do we experience any delays. We both strongly recommend the Southwest Rewards program.

Date of travel: July 2019
    • Seat comfort
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    • Value for money
    • Check-in and boarding
1  Thank Gary1020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 11 January 2020

The bad-Terrible flight, seats were hard as a rock, even before we took off, the plane smelled like a toilet, uncaring flight attendants (especially the male ones, they looked like they didn't want to be there, and maybe they hate their job), unattended 8 and 10-year-olds behind me kept kicking the seats (aisle and middle), fighting with each other with fists, and using the seat tray as a shoving toy/weapon all while the flight attendants watched and ignored. The bathrooms were disgusting, fluid on the ground, overflowing receptacles 2 hours into the flight and dirty toilet area. When we deplaned, the flight attendant didn't even say thank you and a pleasant goodbye, just staring like he wanted to go home.
The good-fast boarding and deplaning. Baggage came out quickly.

Date of travel: January 2020
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
4  Thank Alix_12
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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