We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Always a great flight!”
Review of Southwest Airlines


Reviewed 10 January 2020

We've always had good experiences with flying Southwest! No frills. Pleasant attendants. Pilots do a great job flying the plane! :) Snacks & drinks are satisfactory. They leave on time and arrive on time.

Date of travel: November 2019
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • Value for money
    • Check-in and boarding
1  Thank SingingMima
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviews (45,970)
Traveller rating
Traveller type
Time of year
Language
  • More languages

3,920 - 3,924 of 45,970 reviews

Reviewed 10 January 2020

We experienced a four hour delay in Atlanta. They kept us updated,provided a $100.00 voucher and $14.00 for food. Very kind and caring staff.

Date of travel: December 2019
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • Value for money
    • Check-in and boarding
1  Thank Mebucki
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 10 January 2020

Love that Southwest doesn't nickel and dime you! Friendly attendants, comfortable flight. No complaints!

Date of travel: November 2019
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
1  Thank 823joannm
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 10 January 2020

The flight attendants where all very nice on this flight. We arrived on time going but coming back. we were delayed at the Orlando Airport for an hour and half. They gave us no reason why for the delay. Enjoyed the cookies and pretzels with the FREE soda.

Date of travel: July 2019
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • Value for money
    • Check-in and boarding
1  Thank B4197HVcarolc
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 10 January 2020

We were flying back from Dallas to San Diego on the 27th of December. Usually, the staff of Southwest is very friendly, but from the check-in guy to the people outside of the gate, everyone was in a "Chrismas is over and I do not want to be here working" mood. We upgraded our seat, paid $40 each extra to do so, and it is a good thing I am on a diet and lost weight because it was extremely cramped.

Date of travel: December 2019
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • Value for money
    • Check-in and boarding
2  Thank MauiJan
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Revenue impacts the experiences featured on this page, learn more.
© 2024 Tripadvisor LLC All rights reserved.

This is the version of our website addressed to speakers of English in New Zealand. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu.