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“Best airline ever”
Review of Southwest Airlines


Reviewed 16 November 2019 via mobile

Southwest Airlines can’t be beat compared to other airlines. Having tried different airlines over the years nothing comes close to the service Southwest offers to their customers. There are no tacked on fees for baggage, seating, and my experience is they are always on time. The staff is superb to other airlines, fast, efficient and friendly. I have yet to encounter in years of flying anything but exceptional service. They rate number 1 for me when choosing an airline.

Date of travel: November 2019
2  Thank gerri g
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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5,079 - 5,083 of 45,770 reviews

Reviewed 16 November 2019

Winter weather in the Midwest was causing delays and cancellations all over the country. Passengers were understandably anxious. I had a connection I wasn’t sure to make in Nashville, which meant I wouldn’t have gotten home to RDU until the next day. I double checked flights the following day and looked up hotels near the Nashville airport and stayed calm. I overheard many conversations between concerned passengers and customer service team members which kept the atmosphere on a much calmer level. I’d like to express my appreciation to those team members who smiled through the tough times!

Date of travel: November 2019
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1  Thank Susan M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 16 November 2019 via mobile

Flew from phoenix to Charleston. No direct flight so we had to change planes both directions. Flights were good, they were on time and we received all of our luggage. No complaints with southwest airlines. I will fly them again

Date of travel: November 2019
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    • Value for money
1  Thank rick s
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 16 November 2019

I love SW! every flight on time, with professional, kind, and humane flight attendants! often, easy to check in... but we were in a little weird room to line up in Corpus! but all in all, I"m a fan!

Date of travel: November 2019
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    • Check-in and boarding
1  Thank skrobert2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 16 November 2019

Southwest provides great service with staff that makes your experience enjoyable. I highly recommend flying Southwest whenever you can if you are looking for affordable, on time and convenient travel

Date of travel: October 2019
    • Seat comfort
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    • Value for money
    • Check-in and boarding
2  Thank dbstuart
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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