In my last review I mentioned that Southwest was pretty good. This trip was quite a bit different and I found out a few new things. I am disabled. I can't walk very well at all. This trip started in Tucson and here it was very good. The service I mean. The skycap at the street level took care of everything for me and my wife. We didn't have to do a thing except get screened and even that went exceptionally well. I tipped the guy double because his service was outstanding. Then we get to Midway, Chicago and things change! There was someone waiting for me with a wheel chair but, my wife had to push me around for quite a while and it was hard on her. Then on to Columbus. No wheelchair at this destination. It was pretty tough getting around with my cane. OK, now the return trip. At the Columbus airport the Skycap offered his help just as in Tucson and I asked him twice if he had my ticked and my wife's and he told me that he did. We get to the security checkpoint and there was no ticket for my wife. So, check things out for yourself before you let the guy go. We had to go back to the desk at the front and man, it took us a long time. Much longer than we had anticipated. What I learned was that tourist towns have attendants that are much more service orientated than the regular stop and go to your next destination airport. When in that type of place be especially aware of what you are doing. The same type of thing could happen to you!