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“average”
Review of SmartWings


Reviewed 5 November 2018

Airline low cost, good for travel fast from A to B, but nothing special, no inflight entertainment, nothing to do 4 hour flight

Date of travel: December 2017
    • Seat comfort
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    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank boris112017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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11 - 15 of 1,766 reviews

Reviewed 3 November 2018 via mobile

Flew on them from PRG-DBV. Tickets bought through their website, include always 15kg luggage. Online check in did not work for our flight. Check-in was quick due to the low load. If your flight is full expect a long wait! If you purchased luggage or extra weight have a copy of the receipt (payment/booking) as they might ask for it at the check-in (especially extra weight make sure you have a ref payment number!) On time flight, comfortable B737-800 with friendly staff. Drinks and food for sale.
Good value for money.

Date of travel: July 2018
    • Seat comfort
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    • Value for money
Thank Djordy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 October 2018

Punctual. Fast. Ok catering on boarding; however they did not tell us in advance, so we brought food for this 7-hour flight. They clearly prioritized that we arrived early, and even luggage arrived unusually fast. Good space for legs, however some window row seats did not have a window. Not possible to purchase drinks or food onboard, but non-alcoholic beverages were provided. No entertainment onboard.

Date of travel: October 2018
    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
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    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Lene Torp Å
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 October 2018

Travel service.
There was a 50-minute delay in taking off from Ben-Gurion Airport, and 30 minutes in a landing in Bratislava.
Even back was a delay of 35 minutes.
Prices in the airplane's brochure were not correct.
There was an offer of sandwiches + drinks at a price of 5.6 €, and we had to pay 6.8 €.
Price of sandwiches with chicken or cheese was 4.6 €, a bottle of juice 2.6 €, a can of beer 3.2 €, a bottle of wine 4.6 € - 190 ml, soft drink 2.2€ 330 mL, hot drinks 2.6 € 250 mL
A small airport. Very small duty-free.
If you need to get to the gates below from 9 to 13, wait next to Duty Free as much as possible, because there are not many seats below.
We were there after 1 am and there were a lot of flights.

Date of travel: October 2018
    • Seat comfort
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    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Yaron_deu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 October 2018

It was normal flight. We had short delay because of changing of our aeroplane (I don't know reason), boarding was little bit longer but nothing terrible. Yes, there is not much space for legs but it was one of the shorter flights (2,5-3 hrs)...Expensive food and drinks, I have never bought anything in aeroplane but that is quite normal...yeah but you will get a cup of water for free... :D

Date of travel: September 2018
    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank ahejlova
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC