The worst flights I've ever had. Flew to and from Prague. check-in was horrible, there's no online check-in so everyone come to the airport early to get good seats. But SmartWings open check-in counter only 2 hours before departure, this means long long line on check-in even if you came early. They couldn't check-in everyone in 2 hours so flight was delayed in an hour. On both flights (outbound and inbound)!
Aircraft was old and narrow, very little legroom. No in-flight entertainment at all.
And the worst thing I couldn't even believe, THEY WON'T GIVE YOU A GLASS OF WATER! They actually refused to give water, unless we pay 2 euros! So disrespectful, is that even legal??? Everyone on the plane were in shock.
I paid $330 for a 3.5 hours flight, and they wouldn't give water...
This airline totally disrespect its clients, you shouldn't pay them not even a dime.
I know I won't.