I was very worried before my flight because there isn't a lot of reviews from smartwings and I was super worried about cancelled flights. But the flight was unexpectedly good! I booked my flight directly from smratwing's website so I was able to check-in online and there was no lineup for the luggage drop line at all (for some reasons, it seems that most people didn't/couldn't check-in online). Smartwings give customers a free 15kg check bag and a 5kg carry on. My checked luggage was 1kg over but the staff didn't say anything at all, which totally surprised me because budget airlines are really straight about those things. My carry on bag was totally over the 5kg luggage but they didn't even bother to weight any baggage. The flight was 30 min delayed and they changed the gate at the very last minute but no big deal. After I got on the plane, the flight attendants apologized for the delay and it took off right away. The flight itself was smooth, seats were ok, just standard budget airline service once your were on the plane.