This has to be the worst airline that I have ever flown in 30 years of international travel. My bag was overweight and they charged me $250 USD for 15kg overweight. Keep in kind that I had flown into the south island on New Zealand air from an international flight, but flying out on Jetstar to Auckland, they said I was overweight. It was the same bag that I flew in with from Auckland. They said I should’ve checked bag weight requirements before I booked. I flew through on Quantas…why would I check connecting flights?
And they also took my $600 go pro from my checked bag because it had a battery in it. Gone with all of my footage!!
Pay extra to Fly New Zealand Air and NEVER EVER fly this discount airline!!