Horrible and the flight got delayed and had risky landings because we were ging to be there by 4 to visit family but we got there at 5 i do not recommend the airline when the flight doesn't get delayed it is the only time that Jetstar is actually a good airline for that person but if it is our family it always get delayed

Definetly recommend jetstar if you’re looking for cheap tickets, we had no problems everything was great! If you’re looking for cheaper plane tickets jetstar is a great choice.

this was on Dreamliner 787-8 and business class was very comfortable with only 21 seats. A night flight with dinner supplied and very tasty and breakfast supplied but not the best as it was cold and tastless.
Economy was crowded with knees to the back of the chairs in front . Did not look that comfortable when I strolled to the back on the plane

We had the most incredible experience flying Jetstar to CHCH. Our checked in bag was a few KGs over and the lovely staff behind the counter were so helpful and kind in allowing us to adjust our bags and accepting a KG extra. What incredible service! We’ve been away from NZ for a few years and can say without a doubt Jetstar has one of the best services across the world! Thank you to the lovely two ladies behind the counter for making our day!

Despite having a receipt for additional checked baggage paid for on my cancelled flight Jetstar refused to accept it and double charged me, scam artists