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“Skilled pilots! Friendly staff.”
Review of Ryanair


Reviewed 14 December 2024

I’ve flown at least 3 flights this month on Ryan air. Very skilled pilots and competent staff who are doing the best they can. I can see lots of negative comments and it really does pay to be kind to the staff as they generally do give it back. Working for a budget airline can’t be a walk in the park and I think they do a great job for the low cost fares. Love the Ryan air signature landings and the experience really does show. We had a cloudy arrival in London and the manoeuvres of the plane on landing to avoid the thick cloud was too cool to imagine. Love it!

Date of travel: December 2024
1  Thank Angela S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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363 - 367 of 93,247 reviews

Reviewed 14 December 2024

Worst Airline. I will never step foot on them again. As a world traveler and Platinum on Delta--this is the worst airline I have flown.

Date of travel: November 2024
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Thank Joseph R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 13 December 2024

In september my flight with Ryanair was cancelled due to a strike in Belgium on the airport of Charleroi.
As a result I had to stay 2 more days on Sardinie (Italy) and made extra costs of 566 euro.
After a long time Ryanair only paid 30 euro for the extra costs I had made. Also they don’t respond to emails. To get someone on the telephone is really hard. You get a robot and it’s not easy to speak to a human employer.
I will not fligh again with Ryanair.

Date of travel: September 2024
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Thank Jan B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 13 December 2024

TERRIBLE. I'll be completely honest. I've been travelling with them since 2018. I'll NEVER do it again. I've always used the same backpack as it's perfect for small trips and there were never any issues with its size, shape etc, until today, that a floor Ryanair crew member - who was PREVIOUSLY SCREAMING AT US because we were apparently not boarding fast enough for her?! - decided to charge me 60 extra euros because my bag was TOO BIG. Apart from the fact that I explained to her all the aforementioned, when I realized she just wanted to charge me, I said "just charge me" and she LITERALLY SNATCHED MY CARD! IS THIS RYANAIR CHARGING MORE TO CELEBRATE XMAS? OR JUST HIRING INCOMPETENT PEOPLE?

Date of travel: December 2024
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Thank Mariza K
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 13 December 2024

I changed seat from my random seat booking but was charged more than the advertised.price. Ryanair have told me the cost of the seat cannot be guaranteed for the time interval between booking and payment... A time interval of approximately one minute.
Maybe it's another publicity stunt by the company. But if there is a way to make money with a new sharp business practice Ryanair will attempt it.
Most customers would like to know the exact price of the product they are purchasing before they arrive at the checkout. But it now appears that Ryanair are able to do this without impunity.

Date of travel: November 2024
    • Seat comfort
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    • Check-in and boarding
Thank hjm504
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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