I was on to Ryanair twice already about this and they insisted on blaming the weather and really avoiding all my other queries. They insist it was a situation that was out of their control. However, WizzAir was landing the same time Ryanair was also supposed and taking off with no issues.Ryanair chose to drag the entire flight to Bucharest instead, on a 8 hours bus ride, after another 6 in the airport. A 22 hours trip with an apology and a 4euro voucher.
How about instead of paying someone on Twitter to be witty, you actually invest in providing decent customer service? Not to mention most of their staff are so rude and treating everyone based on their wages or something. Like you're there to bother. I would recommend taking Hisky. Way better company to fly from Dublin to Iasi.

Absolutely disgraceful customer service. They rescheduled my flight for 2 days after my original one refused refund or an alternative option. Accused us of ‘accepting’
Most horrendous experience, no apology or solution. Wouldn’t recommend at all!

Absolutely the worst airline I’ve come cross. I booked the flight with airport car park, they don’t provide any information about the car park, we spent hours online and get nowhere, eventually we had to purchase a new parking with airport directly. When we arrived at the airport gate, it was two minutes late but they closes the gate and don’t let us onboard, so we missed the flight, their staff is really cold and unhelpful, really miserable airline, I don’t recommend them at all, avoid them in all costs.

Ryanair broke my wheels off my luggage which is unrepairable , I filled out forms at the airport to report it damaged
Now their customer service are saying it’s minor damage ! They clearly haven’t read the notes on the case , their customer service is appalling I must of spoke to them at least 20 times all came up with different reply’s
I think next step is to go to small claims court or trading standards
Don’t fly with Ryanair if you have nice luggage as they will your wheels off and say minor damage ..

In the last few months I have made a few short journeys to Milan for leisure purposes. Unfortunately on Saturday 7th of Dec 24, I made several attempts to check in within the required time of 2 hours prior to the flight to obtain my boarding pass back to London, and the app would not allow it. I had to cut my trip by atleast an hour by going back to the airport to try and get some clarification on what happened. The staff at Bergamo airport weren't that helpful, and I had to pay a additional fee of 55 euros to get my boarding pass to check in back to London. In addition to this, the flights were delayed both ways due to the storm. I was only in Milan for a total of 4 hours before having to return. In total, I paid £85 for a 4 hour trip.

When I could not check in on the app, after repeatedly nakinf several attempts, I kept thinking that Ryanair did this deliberately to make me pay the additional fee. I was really upset, and it made a intended quick trip for leisure a disaster.