Ryanair broke my wheels off my luggage which is unrepairable , I filled out forms at the airport to report it damaged
Now their customer service are saying it’s minor damage ! They clearly haven’t read the notes on the case , their customer service is appalling I must of spoke to them at least 20 times all came up with different reply’s
I think next step is to go to small claims court or trading standards
Don’t fly with Ryanair if you have nice luggage as they will your wheels off and say minor damage ..