In the last few months I have made a few short journeys to Milan for leisure purposes. Unfortunately on Saturday 7th of Dec 24, I made several attempts to check in within the required time of 2 hours prior to the flight to obtain my boarding pass back to London, and the app would not allow it. I had to cut my trip by atleast an hour by going back to the airport to try and get some clarification on what happened. The staff at Bergamo airport weren't that helpful, and I had to pay a additional fee of 55 euros to get my boarding pass to check in back to London. In addition to this, the flights were delayed both ways due to the storm. I was only in Milan for a total of 4 hours before having to return. In total, I paid £85 for a 4 hour trip.
When I could not check in on the app, after repeatedly nakinf several attempts, I kept thinking that Ryanair did this deliberately to make me pay the additional fee. I was really upset, and it made a intended quick trip for leisure a disaster.