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“RIPPED OFF”
Review of Ryanair


Reviewed 12 December 2024

Charged multiple times for the low fare flight. Base price 19.99 euros + priority bag =86 euros × 2 = 172 , I was charged 379 euros and they told me there was no mistake and that I changed the flight. There was no change made by me, im here from Canada on a schedule. The guy basically hung up on me . Told me nothing more was to be done and that he was terminating the call. Really sucks.

Date of travel: December 2024
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
1  Thank Dennis C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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363 - 367 of 93,230 reviews

Reviewed 11 December 2024

We had terrible experiences with the check in with Ryanair. My son has a Nike back bag, they told him it is over sized, I suggested took some clothes out and add in to my Cabin which there is lots room in my cabin, one of worker has refused our opinion as she told us can not get on the flight or pay the penalty 60euro. This is absolutely unacceptable I am very disappointed with their service this time. As we were travelling many times with Ryanair and there was no issues with same size bag why only this time? Also why they refuse we take some clothes out the bag have to pay the fee?

Date of travel: December 2024
2  Thank Yang L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 11 December 2024

My sick 60 year old mother was denied the large seat and was harassed by the staff until she started crying, they only stopped because multiple people on the plain stood up for her. Now they're denying me a refund. I'm so enraged I am at a loss of words, how is this legal is beyond me.

I have voice recordings from her from inside the plain to confirm everything but obviously they don't care.

Date of travel: December 2024
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
1  Thank Passport44362130683
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 11 December 2024

you have 2 safety with ryanair: the flight delayed and the treatment like a cattle to the butcher house. I was never disappointed about this.

Date of travel: December 2024
    • Seat comfort
    • Customer service
    • Cleanliness
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
1  Thank Lore79999
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 11 December 2024

Flight left without majority of luggage. Staff aware but said nothing, we just received a text on landing. Had to queue for well over an hour to report our luggage missing which meant we missed our hotel transfer. Lost a day of our holiday shopping for essentials incurring costs travelling into nearest town. Unsure how many days to buy for as nobody at the airport could tell us when cases might arrive and calls to Ryanair went unanswered. Been informed today, almost 3 months later, our claim is excessive and won't be paid in full (claiming just over 200 euros for essential toiletries and clothes for 2 of us). Words fail me!

Date of travel: September 2024
Thank kazlou2003
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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