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“Check in with the backbag”
Review of Ryanair


Reviewed 11 December 2024

We had terrible experiences with the check in with Ryanair. My son has a Nike back bag, they told him it is over sized, I suggested took some clothes out and add in to my Cabin which there is lots room in my cabin, one of worker has refused our opinion as she told us can not get on the flight or pay the penalty 60euro. This is absolutely unacceptable I am very disappointed with their service this time. As we were travelling many times with Ryanair and there was no issues with same size bag why only this time? Also why they refuse we take some clothes out the bag have to pay the fee?

Date of travel: December 2024
2  Thank Yang L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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360 - 364 of 93,226 reviews

Reviewed 11 December 2024

My sick 60 year old mother was denied the large seat and was harassed by the staff until she started crying, they only stopped because multiple people on the plain stood up for her. Now they're denying me a refund. I'm so enraged I am at a loss of words, how is this legal is beyond me.

I have voice recordings from her from inside the plain to confirm everything but obviously they don't care.

Date of travel: December 2024
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    • Check-in and boarding
1  Thank Passport44362130683
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 11 December 2024

you have 2 safety with ryanair: the flight delayed and the treatment like a cattle to the butcher house. I was never disappointed about this.

Date of travel: December 2024
    • Seat comfort
    • Customer service
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    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
1  Thank Lore79999
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 11 December 2024

Flight left without majority of luggage. Staff aware but said nothing, we just received a text on landing. Had to queue for well over an hour to report our luggage missing which meant we missed our hotel transfer. Lost a day of our holiday shopping for essentials incurring costs travelling into nearest town. Unsure how many days to buy for as nobody at the airport could tell us when cases might arrive and calls to Ryanair went unanswered. Been informed today, almost 3 months later, our claim is excessive and won't be paid in full (claiming just over 200 euros for essential toiletries and clothes for 2 of us). Words fail me!

Date of travel: September 2024
Thank kazlou2003
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 11 December 2024

Ryanair the bus service that flies through the air. You get what you pay for. If you want your bags in the over head lockers buy priority boarding. If you want to get off the plane quick pre-book seats at the front of the craft (no guarantee that they will offload from the back). If you don't care about any of the above then don't pay for seats (they are allocated free), put your luggage in the hold, be patient. Ryanair get you on board as quick as they can so they can leave and arrive ahead of time, happy bonus if this happens. Just beware they are not good at informing you about delays etc.. I don't use the app but I have met a few who have had no info after 4 hours at 21.00.

Date of travel: December 2024
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
1  Thank A S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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