They are very rude the supervisor called Alicia she is so rude she is shouting while she was on mistake and we were right, she was shouting like a tragedy happened
They are very rude the supervisor called Alicia she is so rude she is shouting while she was on mistake and we were right, she was shouting like a tragedy happened
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Disgusting with your airline. Wish you bankruptcy soon.Disgusting with your airline. Wish you bankruptcy soon. Will never fly with you again. Disgusting with your service.
Hidden fees, it felt like extortion. So upset by the way they sneak these fees. They should be prosecuted.
My husband and I flew to Ibiza from Alicante for a long weekend. In the way over we did the check in online but we did not get a boarding pass because we have a “familia numerosa” card that gave us a 2 euro discount and had to be checked at the counter. We were told that we will have to go to the counter in the way back also so we did not check in online. we arrived over 2 hours early and waited 30 minutes to get helped at which time we were told that we had to pay 2.6 times the price of our ticket because we did not do the online check in, before we got to the counter. We asked for a manager to complain and she basically laughed at us and said it was in the ticket fine print.
I have never flown with an airline that treats people this bad. I would not recommend them to anyone.
In the week following the Iranian missile attack against Israel, Ryanair cancelled my flight from Amman, Jordan with roughly 24 hours of notice due to "commercial reasons." The cancellation email promised assistance with rerouting. As Ryanair cancelled all flights from the city through the next month, I was advised by customer assistance to book another flight and then file a claim for expenses reimbursement under EU 261. Ticket prices had risen over 3 times due to low supply, so I purchased the cheapest comparable ticket and I submitted the claim.
The EU 261 specialist who later contacted me refused a refund and stated that Jordanian airspace was restricted at the time of the cancelled flight. This justification was a lie. Jordanian airspace was open at the scheduled time of the flight and open on the day it was cancelled. I escalated the claim and around a month later, Ryanair has yet to issue the reimbursement or counter-offer a refund.
I think it is pathetic that if Ryanair cancels flights when they are deemed to be financially risky, they refuse to reimburse expenses (despite advertising that they must under EU law) and hope to pocket the original ticket fare.
Ryanair cost me around €700. It would have been cheaper for me to travel with a more expensive but reliable airline. I will not be flying with them again.
Just the worst, which is saying something. This airline is so broke ass they actually sell scratch off tickets mid flight. No seat pockets, so I guess they don't have to spend time cleaning up seat pockets. On our return flight from Dublin to Stansted, the plane had not yet arrived so they shoved us all into a stairwell to clear the gate area. The temperature rose and rose while elderly people with canes and walkers tried to figure out how to navigate the situation. Just the worst airline ever.