ABSOLUTELY DISGUSTING COMPANY. A mistake takes place and a booking is made incorrectly. Their app is not working and I can’t change the booking within 24 hours of the booking. Contact them and they are asking £93 to apply a change.

Just book with an actual airline and do your self a favour.

PS: a change in name costs £115!! Changing 7 letters on the system costs more that 2 flights! Absolute thiefs. I’ll make sure I’ll add a negative review on all other possible sites. I’m actually impressed they have 1.3*s. That’s a milestone for a company like this.

The nimrod flight attendant insisted my small Fanny pack that holds my passports had to go I. The overhead bin. It’s smaller than a t-shirt. Yet other passengers get She said I had to hold my passports since I didn’t want them unattended. Completely rude miserable piece of trash. No wonder this company’s reputation is in tatters. Brainless and no common sense.

Went on vacation to Croatia. The flight was scheduled around 23;15

Unfortunally the flight was canceled like 30 minutes before departure.
Needed to provide additional costs to get back home and the next day back to the airport for a new flight. Totally broken of the night.

After all, I have requested a claim by mail, because the system did'nt worked the way it should. After a few weeks RyanAir told me there is no right to get a claim or receive something for the additional costs.

Very dissapointed in the way the gived the service. No recommender!

Horrible experience with nasty and arrogant service at the check in. They are forcing people to squeeze their bags into the suitcase rack even if they have a right size of the bags eg. Priority trolleys. They are being very strict over 1/2cm of measurements, making you repacking, even if the trolleys has been purchased from the brands dedicated for this king of journeys. On the top that they are very rude and treating passenger as “things” throwing commands towards them as they worst category humans. This is ridiculous and not acceptable. Would recommend to avoid this airline where possible.

First, the check-in line was poorly organized. They moved us 3 times, and people who had already been in line very early were almost at the end of the line. Second, the person who helped me was very rude, rude, and lacking empathy, and insinuating that I didn't have the necessary documents to travel, when I handed them everything I could. Third, because of her bad attitude, I made her understand that she works in customer service at an airline and should know at least the basic requirements that the country needs, and therefore, she took an even ruder attitude, causing me to almost miss my flight. I was at the airport with my daughter since 2 am, my daughter was tired, crying, and upset, and she was making us have a bad time.