Went on vacation to Croatia. The flight was scheduled around 23;15

Unfortunally the flight was canceled like 30 minutes before departure.
Needed to provide additional costs to get back home and the next day back to the airport for a new flight. Totally broken of the night.

After all, I have requested a claim by mail, because the system did'nt worked the way it should. After a few weeks RyanAir told me there is no right to get a claim or receive something for the additional costs.

Very dissapointed in the way the gived the service. No recommender!

Horrible experience with nasty and arrogant service at the check in. They are forcing people to squeeze their bags into the suitcase rack even if they have a right size of the bags eg. Priority trolleys. They are being very strict over 1/2cm of measurements, making you repacking, even if the trolleys has been purchased from the brands dedicated for this king of journeys. On the top that they are very rude and treating passenger as “things” throwing commands towards them as they worst category humans. This is ridiculous and not acceptable. Would recommend to avoid this airline where possible.

First, the check-in line was poorly organized. They moved us 3 times, and people who had already been in line very early were almost at the end of the line. Second, the person who helped me was very rude, rude, and lacking empathy, and insinuating that I didn't have the necessary documents to travel, when I handed them everything I could. Third, because of her bad attitude, I made her understand that she works in customer service at an airline and should know at least the basic requirements that the country needs, and therefore, she took an even ruder attitude, causing me to almost miss my flight. I was at the airport with my daughter since 2 am, my daughter was tired, crying, and upset, and she was making us have a bad time.

Most uncomfortable seating. The staff are miserable. It’s not even cheap with the add on nonsense. Do yourself a favour and select any other airline.

I was hold with my husband for over 30 min on the middle because they sold us a seat that wasn't on the plane.. I paid close to 50 euro for seats and priority because of the bags.. for both of us. So not cheap at all.fpr a seat that doesn't exist. Also they didn't wanted to offer another seats and also complained about my backpack ( i had only the backpack but my ticket was including a trolley too) is a nightmare. I can't wait for another company more reliable to appear on the market. Ryanair is worst everyday. ( and no..wasn't that cheap either.. I paid over 500 euro for two tickets with almost 3 weeks before the flight) bad customer service,greedy and bad company.