We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Horrible Airline”
Review of Ryanair


Reviewed 15 October 2024

DO NOT FLY!! Bags fit in the luggage box and the red-headed bag check lady said it was too big! When I contested the claim she even tried to claim my other bag was too big. The next bag fit too easily not to my surprise and she then accused my girlfriend’s bag of being oversized as well. Her bag ended up fitting as well but not to my surprise she argued it was too big. In the time I was debating this other guests checked their bags and they protruded the exact same amount as ours however they did not get treated the same. This lady needs to be let go by the company not because she was “doing her job” because the way she treated the customers that keep her employed. I have flown on 4 separate Ryanair flights in this past week and no one has made the same claims towards my bags being too large even after checking them. I purchased my luggage with the knowledge that it was the exact measurements of the requirements noted by Ryanair and despite this am still being charged. All in all if you can avoid flying this airline, do! The flights are uncomfortable and the service is completely unprofessional. Do better Ryanair.

Date of travel: October 2024
Thank Stoney T
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviews (93,539)
Traveller rating
Traveller type
Time of year
Language
  • More languages

850 - 854 of 93,538 reviews

Reviewed 15 October 2024

It's quite good the only bad thing is that seats uncomfortable no wifi no in-flight entertainment no much legroom and dirty what's good though is the price it's cheaper than a meal at a restaurant

Date of travel: August 2024
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
Thank Trip03701117348
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 14 October 2024

Vile customer service manager on the early morning shift 12/10/2024. Why you have a person like that representing your business is a mystery. Beyond helpful beyond broke a smile. The poor travellers who have to grace her presence will never want to come back. Issue will checking in because of your systems, went to 2 reps who could see the error message on my phone, but was not able to help, sent me to her to try and sort - all l can say is she ruin our weekend away.

Date of travel: October 2024
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
Thank Andrea M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 14 October 2024

Ryanair has adopted a controversial approach to its email communications regarding check-in fees that seems designed to catch the unsuspecting traveler off guard. While most airlines provide transparency about additional charges, Ryanair has cleverly concealed the crucial information related to check-in fees deep within the settings of its app. Instead of highlighting this critical detail, the airline's default settings display other, less significant emails, distracting users from the potential added costs that can arise at the check-in stage. This tactic is particularly frustrating for passengers who might assume that the check-in process is straightforward, only to find themselves faced with unexpected charges at the last minute.

Moreover, Ryanair's strategy extends beyond just email communication. The airline often employs a seating arrangement trick that seemingly sidelines more convenient options in favor of squeezing additional funds from travelers. By intentionally placing passengers between two other individuals or in less desirable seats unless they pay extra, Ryanair not only heightens discomfort but also nudges travelers toward purchasing a seat assignment for additional fees. This approach, which appears to be unique in its aggressiveness relative to competitors, raises questions about transparency and customer service. Instead of fostering loyalty, such maneuvers feel more like tactical ways of encouraging repeat payments, leaving many to ponder whether they truly received the budget-friendly fares they were promised.

Date of travel: October 2024
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
Thank Jim S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 14 October 2024

Flight is practically empty. We were told it's full that's why seats can't be assigned together. Mostly they are racist. Their tickets or web check in portal dint mention that web check in is compulsory..so that they can rob us of more money. Ryan air basically sucks

Date of travel: October 2024
Thank Camper48502246162
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Revenue impacts the experiences featured on this page, learn more.
© 2025 Tripadvisor LLC All rights reserved.

This is the version of our website addressed to speakers of English in New Zealand. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu.