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“Ryanair, a rude and ridiculous airline.”
Review of Ryanair


Reviewed 13 October 2024

Don't even think about flying Ryanair... you would do it if you only care about paying cheap and don't care about receiving rude service, indecent treatment.
Today was my first and last experience with Ryanair:
> There's a stupid rule about checking bags with no less than 40min and no more than 2h... It's a moron's rule, and Ryanair enforces it.
> There was an arrogant, rude, stupid and horrendous guy, who's name I think was Roberto. He treated everyone with rudely, arrogantly saying things like "I don't care if my colleague said you can stay there. I'm the boss, I say what is right".
> I took a photo of him, he noticed it and came to me threatening to retain my bag and don't let me check in.

Date of travel: October 2024
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    • Check-in and boarding
Thank Osvaldo T
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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354 - 358 of 92,565 reviews

Reviewed 13 October 2024

Always easy to write negative comments but I have to say well done Ryanair, flew out to Faro on flights booked in October 2023, originally booked flights for April 24 but due to circumstance did not fly until October 24, we booked extra leg room but when we boarded the flight we found that row 16 booked was not now extra leg room due to plane upgrade, anyway contacted Ryanair via online chat once I had arrived in Faro, within 48 hours I had received a refund paid for the upgrade, so in this occasion well done Ryanair

Date of travel: October 2024
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    • Value for money
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Thank Ian S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 13 October 2024

... Desks departure for ryanair flights from Las palmas canaries can only be described as diabolical. 8 desks with only 4 operational for 5 flights. Checking in at 9.15am. Its a rat race as the queues just get longer and longer while you wait. No brains what so ever to open other desks. With childern and elderly standing waiting for a long time. It used to be quite good until Ryanair cut corners with less staff and you really can see that. Ryanair sort yourself out. People's holidays ruined by incompetence of a number 1 air carrier treating its customers so badly. They need to waken up.

Date of travel: October 2024
    • Seat comfort
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    • Value for money
    • Check-in and boarding
2  Thank mikie2011
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 12 October 2024

Disappointed.
All.the cabin crew looked un tidy
Only airline I have seen no make up
Hair not tidy up in a bun
Scruffy the way they were.
No customer service
Rude and faces like thunder
Would not speak clear on the Tannoyed
Didn't have any magazine to say about the prices on the plane. We had to ask for this !
Didn't even greet us when boarded.
We're not taking there time to let us order just walk through .
Very poor

Date of travel: October 2024
Thank julietH3154QR
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 12 October 2024

Do not fly with these Extortionists. The tickets are cheaper than other airlines until you get on the flight. Then they lie and claim your bag is too large when it is not . If you complain they threaten to call security and not allow you on the plane. this is how they extort more money from you, so you are now paying more than other airlines. Don't be a fool stay away. Most of the piolets are trainees not professionals. SWtay Away,Don't buy tickets, Run away from this looser Airline.

Date of travel: September 2024
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
Thank Steve M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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