Always easy to write negative comments but I have to say well done Ryanair, flew out to Faro on flights booked in October 2023, originally booked flights for April 24 but due to circumstance did not fly until October 24, we booked extra leg room but when we boarded the flight we found that row 16 booked was not now extra leg room due to plane upgrade, anyway contacted Ryanair via online chat once I had arrived in Faro, within 48 hours I had received a refund paid for the upgrade, so in this occasion well done Ryanair

... Desks departure for ryanair flights from Las palmas canaries can only be described as diabolical. 8 desks with only 4 operational for 5 flights. Checking in at 9.15am. Its a rat race as the queues just get longer and longer while you wait. No brains what so ever to open other desks. With childern and elderly standing waiting for a long time. It used to be quite good until Ryanair cut corners with less staff and you really can see that. Ryanair sort yourself out. People's holidays ruined by incompetence of a number 1 air carrier treating its customers so badly. They need to waken up.

Disappointed.
All.the cabin crew looked un tidy
Only airline I have seen no make up
Hair not tidy up in a bun
Scruffy the way they were.
No customer service
Rude and faces like thunder
Would not speak clear on the Tannoyed
Didn't have any magazine to say about the prices on the plane. We had to ask for this !
Didn't even greet us when boarded.
We're not taking there time to let us order just walk through .
Very poor

Do not fly with these Extortionists. The tickets are cheaper than other airlines until you get on the flight. Then they lie and claim your bag is too large when it is not . If you complain they threaten to call security and not allow you on the plane. this is how they extort more money from you, so you are now paying more than other airlines. Don't be a fool stay away. Most of the piolets are trainees not professionals. SWtay Away,Don't buy tickets, Run away from this looser Airline.

I used to love Ryanair: low cost, no frills but RELIABLE. It is no longer RELIABLE. Over three months, I have had 3 cancellations and two changes of flight times or I just found out that they "changed" my flight to Madrid from a reasonable 9.40am into a 6.35am the same day! without sending me a notification. I just found out by going on "my bookings".
When they cancelled the flights on the 2 last occasions the reason was "For commercial reasons".. ie.. we are not making enough money on that flight, so we are cancelling.. Never mind your travel arrangement, you cheap customer!!!
I am done with RYANAIR.. finished. I dont have time to spend precious hoursof my time with their customers service on a chat.. (you cannot call them) to sort out their mess.