We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Never again”
Review of Ryanair


Reviewed 4 October 2024

They constantly remind you to book a seat, if you do however they then make you suffer by making it as difficult as possible to get a boarding pass, not available via the app, either go somewhere and print it off at extra cost or queue up at the check in desk,( even though you do not have bags) and ask for one... Never ever will I use them again....

Date of travel: October 2024
Thank Espuña A
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviews (92,567)
Traveller rating
Traveller type
Time of year
Language
  • More languages

420 - 424 of 92,566 reviews

Reviewed 4 October 2024

RyanAir deliberately split your group up if you don't pay the extra seat allocations. On a very recent trip I was in aisle 4, my husband in aisle 30. However there were empty seats & speaking to a number of other passengers sat nearby they too had been split up from their travel partner. You check in at the same time so why can't seats be allocated together? This flight was mainly couples & solo business travellers.
It's just Ryanair trying to take more money from us.

Date of travel: September 2024
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
Thank BecG1983111
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 4 October 2024

First time Flying Ryanair. Reason: frequency of flights
Flight from Rome to Madrid had a delay more than two hours: no explanation and we had to keep running from one gate to the other because of unexpected boarding gate changes. I lost my connection to Palma de Mallorca, so I was forced to stay for one night close to Barajas (430 euros was the best price I got)
Never again Ryanair!

Date of travel: October 2024
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
1  Thank avilece
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 4 October 2024

Enough has already been said about Ryan air's baggage rules. But another deliberate policy to get passengers to pay more is their practice of seat allocation if you don't pay the extra fee for reserving a seat. (I have flown with many airlines, and as a rule I never pay to reserve a seat and 95% of the times we have been allocated seats together for my wife and I - the other 5% we have been given opposite aisle seats) However Ryan Air deliberately split you up. We was given 19A and 23D for our seats, after take off we found that seats 19B & 19C were not occupied. So WHY had Ryan Air not given us two seats together. Reason= they want you to pay to reserve seats the next time you fly with them.

Date of travel: September 2024
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
Thank John G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 4 October 2024

i have flown with ryanair a good few times and each time something has put me off booking there flights till i see there flight times that suit me better and there price, but as always the flight time changes and its a worse time. the flight we had yesterday from lanzarote was the crux of the matter. return flight again delayed and when you have to drive from edinburgh to glasgow at 1am its no fun. we had booked nearer the front after ryanair sent us an offer to upgrade which we paid for. the seats we had where very uncomfortable, the paddings when paper thin and horizontal bars where digging into our backs so we had to stand most of the flight, then there was no milk for tea or coffee. when we purchased a bottle of water at £3 it was luke warm. by purchasing seats at a dearer cost you expect to be sitting comfortably during a 4 hr flight not standing.i complained to ryanair about my concerns on the condition of the seats etc , but the response was useless and to put me in my place the told me my query was now closed. without even an apology. i have now replied to them again and told them im taking it further and that there customer services department are useless and arogant in the way the reply to you. best thing about the planes is the door out. we wont be using them again.

Date of travel: October 2024
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
Thank jacksters283
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Revenue impacts the experiences featured on this page, learn more.
© 2024 Tripadvisor LLC All rights reserved.

This is the version of our website addressed to speakers of English in New Zealand. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu.