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“Add on,add on, add on - not so cheap airline.”
Review of Ryanair


Reviewed 4 October 2024

Enough has already been said about Ryan air's baggage rules. But another deliberate policy to get passengers to pay more is their practice of seat allocation if you don't pay the extra fee for reserving a seat. (I have flown with many airlines, and as a rule I never pay to reserve a seat and 95% of the times we have been allocated seats together for my wife and I - the other 5% we have been given opposite aisle seats) However Ryan Air deliberately split you up. We was given 19A and 23D for our seats, after take off we found that seats 19B & 19C were not occupied. So WHY had Ryan Air not given us two seats together. Reason= they want you to pay to reserve seats the next time you fly with them.

Date of travel: September 2024
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
Thank John G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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274 - 278 of 92,257 reviews

Reviewed 4 October 2024

i have flown with ryanair a good few times and each time something has put me off booking there flights till i see there flight times that suit me better and there price, but as always the flight time changes and its a worse time. the flight we had yesterday from lanzarote was the crux of the matter. return flight again delayed and when you have to drive from edinburgh to glasgow at 1am its no fun. we had booked nearer the front after ryanair sent us an offer to upgrade which we paid for. the seats we had where very uncomfortable, the paddings when paper thin and horizontal bars where digging into our backs so we had to stand most of the flight, then there was no milk for tea or coffee. when we purchased a bottle of water at £3 it was luke warm. by purchasing seats at a dearer cost you expect to be sitting comfortably during a 4 hr flight not standing.i complained to ryanair about my concerns on the condition of the seats etc , but the response was useless and to put me in my place the told me my query was now closed. without even an apology. i have now replied to them again and told them im taking it further and that there customer services department are useless and arogant in the way the reply to you. best thing about the planes is the door out. we wont be using them again.

Date of travel: October 2024
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
Thank jacksters283
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 4 October 2024

If they under sell a flight they will 'delay' not cancel it until the subsequent flight to save money and avoid paying you a refund .
Absolute overproof weapons grade scumbag organisation .

They do it every time .

Yet still we but the tickets .

I hope you go under .

Date of travel: October 2024
Thank William S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 3 October 2024

Family holiday ruined by these idiots!!!
Ryan Air cancelled flight in wet weather. Only flight cancelled during whole day.
They employ only one meek and weak assistant at customer help desk to deal with everyone needing to reschedule. We wait for three hours to be told that no alternative flights can be arranged for 4 days. But if we book with another airline, a claim is possible as Ryan Air were at fault.

We arranged a following morning flight at added cost of 300 Euros per person. 4 people.

Put in a claim at Ryan air website.... Nothing has been answered, and it's now three weeks. Called customer care line to be told that they cant help and we have to go to website chat bots. This service is useless..... just sending links to claim forms.

Worst customer care Ive ever had.

DON'T BOOK WITH THESE PIRATES. If anything goes wrong... you are doomed.

Date of travel: September 2024
    • Cleanliness
    • Food and Beverage
    • Value for money
    • Check-in and boarding
1  Thank Glen_MacKay
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 3 October 2024

I traveled all the summer of 2024 between Italy, England, Greece ( respectively the following airports: Kalamata, Milan, Pisa, Bologna , Stanstead, Heathrow).
Out of 6 flights, 5 were late; 2 of them with no announcement.
This company is really bad.

Date of travel: October 2024
Thank Andrea l
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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