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“Worst of the worst company”
Review of Ryanair


Reviewed 3 October 2024

Worst company i have had to make business with. They overchargd with shady policies. The cost is the same or more than the tiket. When i arrived with another company and they didn’t charge me for my hand luggage. And now of a sudden this company does it? We also did the check out and the system bugged or did not register our check ins. 20 other passenger with this flight had the same problem. Wich is a proof that it was on their side. Plus they lost our luggages! NEVER IN MY LIFE HAD THE PROBLEM I HAD, WITH ANY OTHER COMPANY.

I do not recommend i even recommend to not take this company service in any kind of way.

20 other reviews in coming from the 20 others women who had the same problems. We kept contact with them. RAYNAIR YOU ARE NOT FINISHED WITH
US.

Ps the staff were super arrogant

Date of travel: October 2024
Thank Guillaume R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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430 - 434 of 92,566 reviews

Reviewed 3 October 2024

Won't be flying with them again, totally ridiculous luggage charges. Priority first of you pay extra for 10kg hand luggage. Only good point is more leg room.

Date of travel: September 2024
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
Thank bel68williams
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 3 October 2024

Disgusting business practices. Charges for things that are not clearly presented. Warning - if you don't electronically check in 24-hours in advance - add another $60 per ticket!!! miss it by an hour? Add the $60 PER TICKET!

Employees clearly hate their employer. You can see it on their face, as they are on the front line (long lines) of PISSED customers. Ask for a manager, and you will get some even more disconnected!

Luggage - - get ready to get everything measured, and challenged if it's a tight fit in their undersized box. Yep, another charge . . . .

Simply sickening how the drive for cash flow is using overly taxing rules that are created to make it difficult to travel within the fabricated box - all in the effort to grab more of your money, the unsuspecting traveler who is simply trying to get to their destination.

Date of travel: September 2024
    • Seat comfort
    • Customer service
    • Cleanliness
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
Thank James B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 3 October 2024

Arrived at airport early, long queues for Bag Drop. Ryanair staff working the queue said please come back in a hour to a hour and a half. We returned a hour and a half later and queue was even longer, now blocking off toilets and main thoroughfare of terminal. Situation had only got worse with no action to resolve it! Several unmanned desks. Staff overworked and constantly having to call forward customers who would not be checked in time for the their flight. Flight after flight in crisis management mode! Finally got to desk an hour and five minutes after joining queue! Young male staff ,” we don’t have enough staff!” Yes I can see that! Finally checked in we now found security clearance to be fast and free moving , no queues at other carriers or at food courts! Just Ryanair screwing it up! Barely had time to rush a snack before being called through boarding only to be left standing in a passageway for another 40 minutes! The lack of respect for the customers and staff is appalling’

Date of travel: October 2024
    • Seat comfort
    • Customer service
    • Cleanliness
    • Legroom
    • Value for money
    • Check-in and boarding
1  Thank EK15G75
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 3 October 2024

Flight On time, seats and legroom pretty reasonable and better than I thought. Decent value for money
Air stewards on board did not crack a smile. Entering the plane, one doing a txt and the other doing her makeup, ignoring passengers. They ticked the boxes with their job requirements by safety check, food etc, however they must clearly hate their jobs as they were all miserable and did not see one simile or an ounce of enthusiasm from anyone. May need to go back and train on customer service!

Date of travel: October 2024
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
Thank dale b
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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