Won't be flying with them again, totally ridiculous luggage charges. Priority first of you pay extra for 10kg hand luggage. Only good point is more leg room.

Disgusting business practices. Charges for things that are not clearly presented. Warning - if you don't electronically check in 24-hours in advance - add another $60 per ticket!!! miss it by an hour? Add the $60 PER TICKET!

Employees clearly hate their employer. You can see it on their face, as they are on the front line (long lines) of PISSED customers. Ask for a manager, and you will get some even more disconnected!

Luggage - - get ready to get everything measured, and challenged if it's a tight fit in their undersized box. Yep, another charge . . . .

Simply sickening how the drive for cash flow is using overly taxing rules that are created to make it difficult to travel within the fabricated box - all in the effort to grab more of your money, the unsuspecting traveler who is simply trying to get to their destination.

Arrived at airport early, long queues for Bag Drop. Ryanair staff working the queue said please come back in a hour to a hour and a half. We returned a hour and a half later and queue was even longer, now blocking off toilets and main thoroughfare of terminal. Situation had only got worse with no action to resolve it! Several unmanned desks. Staff overworked and constantly having to call forward customers who would not be checked in time for the their flight. Flight after flight in crisis management mode! Finally got to desk an hour and five minutes after joining queue! Young male staff ,” we don’t have enough staff!” Yes I can see that! Finally checked in we now found security clearance to be fast and free moving , no queues at other carriers or at food courts! Just Ryanair screwing it up! Barely had time to rush a snack before being called through boarding only to be left standing in a passageway for another 40 minutes! The lack of respect for the customers and staff is appalling’

Flight On time, seats and legroom pretty reasonable and better than I thought. Decent value for money
Air stewards on board did not crack a smile. Entering the plane, one doing a txt and the other doing her makeup, ignoring passengers. They ticked the boxes with their job requirements by safety check, food etc, however they must clearly hate their jobs as they were all miserable and did not see one simile or an ounce of enthusiasm from anyone. May need to go back and train on customer service!

Total garbage! Changed gates so many times that me and nanny customers missed the flight (delayed by hours) with the app saying the flight wasn't due to fly long after the plane had left. Ryanair offered no assistance, were rude at the airport desk, unhelpful and the complaints/claims procure is a complete dead end. I had to book another flight the next day at a hiked up price, with no concessions, plus I had to find accommodation and transport from the airport for the extra day. Even the second flight was delayed by 3 hours! Return flight head multiple gate changes, making me dart from one side of the airport to the other repeatedly. Baggage check was also delayed, so couldn't even go through security at a relaxed time.
I paid for their annual insurance, but it's totally useless.
Would never fly with them again!