Disgusting business practices. Charges for things that are not clearly presented. Warning - if you don't electronically check in 24-hours in advance - add another $60 per ticket!!! miss it by an hour? Add the $60 PER TICKET!
Employees clearly hate their employer. You can see it on their face, as they are on the front line (long lines) of PISSED customers. Ask for a manager, and you will get some even more disconnected!
Luggage - - get ready to get everything measured, and challenged if it's a tight fit in their undersized box. Yep, another charge . . . .
Simply sickening how the drive for cash flow is using overly taxing rules that are created to make it difficult to travel within the fabricated box - all in the effort to grab more of your money, the unsuspecting traveler who is simply trying to get to their destination.