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“If Carlsberg did airlines it certainly wouldn’t be called Ryanair”
Review of Ryanair


Reviewed 3 October 2024

Arrived at airport early, long queues for Bag Drop. Ryanair staff working the queue said please come back in a hour to a hour and a half. We returned a hour and a half later and queue was even longer, now blocking off toilets and main thoroughfare of terminal. Situation had only got worse with no action to resolve it! Several unmanned desks. Staff overworked and constantly having to call forward customers who would not be checked in time for the their flight. Flight after flight in crisis management mode! Finally got to desk an hour and five minutes after joining queue! Young male staff ,” we don’t have enough staff!” Yes I can see that! Finally checked in we now found security clearance to be fast and free moving , no queues at other carriers or at food courts! Just Ryanair screwing it up! Barely had time to rush a snack before being called through boarding only to be left standing in a passageway for another 40 minutes! The lack of respect for the customers and staff is appalling’

Date of travel: October 2024
    • Seat comfort
    • Customer service
    • Cleanliness
    • Legroom
    • Value for money
    • Check-in and boarding
1  Thank EK15G75
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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431 - 435 of 92,566 reviews

Reviewed 3 October 2024

Flight On time, seats and legroom pretty reasonable and better than I thought. Decent value for money
Air stewards on board did not crack a smile. Entering the plane, one doing a txt and the other doing her makeup, ignoring passengers. They ticked the boxes with their job requirements by safety check, food etc, however they must clearly hate their jobs as they were all miserable and did not see one simile or an ounce of enthusiasm from anyone. May need to go back and train on customer service!

Date of travel: October 2024
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
Thank dale b
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 3 October 2024

Total garbage! Changed gates so many times that me and nanny customers missed the flight (delayed by hours) with the app saying the flight wasn't due to fly long after the plane had left. Ryanair offered no assistance, were rude at the airport desk, unhelpful and the complaints/claims procure is a complete dead end. I had to book another flight the next day at a hiked up price, with no concessions, plus I had to find accommodation and transport from the airport for the extra day. Even the second flight was delayed by 3 hours! Return flight head multiple gate changes, making me dart from one side of the airport to the other repeatedly. Baggage check was also delayed, so couldn't even go through security at a relaxed time.
I paid for their annual insurance, but it's totally useless.
Would never fly with them again!

Date of travel: July 2024
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
1  Thank Dave K
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 3 October 2024

The worst company ever . I will never ever take it again. They kept us on a flight for more than 3 hours at the airport without even giving us some water!

Date of travel: October 2024
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
Thank Simona C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 3 October 2024

Absolute shocking experience flying with Ryan air that bad we didn’t even get to fly with them, kept an eye on the boarding times and it said last call for the gate we was on so we got to our gate and they said we was 10 minutes late so they already removed us off the flight, Ryanair staff was so rude and disrespectful and not helpful at all will never fly with Ryanair again and by the looks of the reviews so many people have bad experiences with Ryanair would definitely not recommend this airline!!

Date of travel: October 2024
Thank Alex P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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