DISCRIMINATION FOR THE WAY OF DRESSING!!

They charged me for the carry-on luggage, when I had the measurements and it went into the measuring drawer. The flight attendant's reason was because I COULD NOT WEAR THREE T-SHIRTS ON. If I wanted to wear them I would have had to wear them at home. I asked him to speak to his superior and he said no. In addition to having received very bad treatment. It is my right to be able to dress however I want.

Stay away from them if you value your health and money, they use any opportunity to steal your money and ruin your travel, definitely not using this ... airline in any situation and notify all my community about them to keep them safe

We had a perfect trip to Mykonos September 21 an return ( September 28 FR 9809). Both were on time ( actually both trips well in advance - we had the chance to take the fast ferry to and from Naxos one hour in advance). Service was ok, check in and imbarcation really poor ( we had priority but it was not worth to buy it- worst: no fast track nor lounges). But the fare cost was not so cheap, included 20 kg plus extra cabin luggage. Not bad. First time with them I was afraid about the reviews. We were lucky or they were good!!!!

ABSOLUTE DISGRACE.
MY LUGGAGE WAS DELAYED ON THE OUTBOUND FLIGHT AND THIS DREADFUL COMPANY'S STAFF FAILED TO COMPLETE THEIR OWN ESSENTIAL RECORDS,
FAILED TO TRANSFER MY LUGGAGE ON TO OUR HOTEL WHEN IT DID ARRIVE AT DUBLIN (AS PROMISED,),....... AND FAILED IN DOING ANYTHING DECENT BY WAY OF REMEDY.

THEY REFUSED POINT BLANK TO ACKNOWLEDGE ANY COMPLAINT THAT I SUBSEQUENTLY MADE, AND THEN SAID THAT I HAD NOT REPORTED THE INCIDENT AT THE TIME, WHICH WAS OBVIOUSLY AN UTTER LIE.
AS IF I WOULD LEAVE MY DESTINATION AIRPORT WITHOUT MY LUGGAGE AND CONTENTS TO LAST FOR A WEEK'S HOLIDAY!!
THEIR DISGUSTING ATTITUDE CONTINUED DESPITE THE FACT THAT I ALSO HAD A WITNESS TO THE INCIDENT WHO WAS WITH ME WHEN I REPORTED MY LUGGAGE MISSING AT THEIR DUBLIN ARRIVALS DESK.
TALK ABOUT UTTER LACK OF COOPERATION AND ARROGANCE ON THE PART OT RYAN AIR!
IT WAS THEIR OWN INCOMPETENCE THAT MEANT MY LUGGAGE WAS NOT LOGGED AND RECORDED AS MISSING.

THIS INCIDENT EVENTUALLY LEAD TO ME TAKING THIS DESPICABLE SET UP TO THE SMALL CLAIMS COURT. PURELY A MATTER OF PRINCIPLE IN THE END.
THEY REFUSED MEDIATION, NO SURPRISE THERE.

THE HEARING TOOK PLACE AROUND 8 MONTHS AFTER MY FIRST COMPLAINT ABOUT THE INCIDENT WAS COMPLETELY BELITTLED AND UNACKNOWLEDGED.

UNFORTUNATELY FOR RYAN AIR, THEY HAD MET THEIR MATCH AS, I AM NOT THE SORT TO BACK DOWN TO LIES, AND CONTEMPT OF AN ORGANISATION TOWARDS ITS OWN PAYING CUSTOMERS.

MY REFUSAL TO BACK DOWN RESULTED IN A WIN FOR ME IN COURT,!!!

I RECOUPED THE COST OF MY TRIP BACK TO THE AIRPORT TO COLLECT MY SUITCASE, AND FOR LOSS OF ENJOYMENT OF A PART OF OUR WEEK'S HOLIDAY.
THIS COMPANY ALSO GOT CLOBBERED FOR ALL MY COSTS AND COURT COSTS.

WHAT A WONDERFUL AND MOST SATISFYING FEELING!!

I WOULD URGE ANYONE WITH A SIMILAR EXPERIENCE WITH THIS SET-UP TO PURSUE ANY COMPLAINT THAT THEY MAY HAVE.
DO NOT BACK DOWN TO LIES AND CONTEMPT.

YOU MIGHT WELL WIN IF YOU ARE PREPARED TO STAND UP TO THEM!

Staff at the gate were extremely rude and confrontational. Nearly half of the people on the flight were told their cabin bag was too big and were threatened additional charges to pay for check in bag. Flight was extremely delayed because of all of the confrontation at the gate. Passports were held hostage until bags had been made small enough to fit in the bag measuring stand. It was as if the company needed to hold people for ransom at the gate to make extra money! I will be avoiding flying with Ryanair at all costs in the future, and sharing my disgust with the company as far and wide as I can.