The worst airline experience until now. I have been travelling a real lot around the world and very frequently since when I was a child. This airline is by far the worst. Hidden charges, unfriendly (exploited) staff, lack of comfort on the ground and on board, customer-unfriendly. Do yourself a favour, pay a bit more and travel as a human being.

Ryanair just managed to reach a new low: the plane has at least 1 hour delay, no update until the last minute on the status of the plane and what do you think the staff does? They force people to measure their backpacks in their metal thing and they inconsistently charge them, up to 60 eur. Disgusting, beyond any shame.

I received my check in bag with a lost back wheel. Which made it hardly possible to carry. At the airport I requested a bag, insisted, yet was not provided with a bag. I was told that I could get it repaired and claim the cost. How clever! Also I was informed that I could get a bag when I was going in Dublin. Brilliant! So I carry this bag with all the struggle to my hotel, buy a new bag for my return, and get my replacement bag when it’s absolutely useless only to pay extra €30-40 to leave it as check in bag

Terrible service. Just before we got on the plane they was checking people carry on cases, there was 4 of us and mine was the smallest suitcase, when it came to me he said my case was an inch to big so i told him I take this all the time and was defintly the right size, he was having none of it so i emptied half my case, but he then said was half an inch to big but a can go on the app and pay £75. We tried telling him i take this all the time and it's the right size, he then said oh its definitely the right size but its just the way it's made so half inch over. I didn't want to miss the flight so put what I could in our bags and told him what I thought. Absolutely disgusting he did this to about 5 family's

Check-in system didn’t work properly, flights are almost always delayed, the seats on board are dirty and uncomfortable. Cheap flights, but at what cost