I received my check in bag with a lost back wheel. Which made it hardly possible to carry. At the airport I requested a bag, insisted, yet was not provided with a bag. I was told that I could get it repaired and claim the cost. How clever! Also I was informed that I could get a bag when I was going in Dublin. Brilliant! So I carry this bag with all the struggle to my hotel, buy a new bag for my return, and get my replacement bag when it’s absolutely useless only to pay extra €30-40 to leave it as check in bag

Terrible service. Just before we got on the plane they was checking people carry on cases, there was 4 of us and mine was the smallest suitcase, when it came to me he said my case was an inch to big so i told him I take this all the time and was defintly the right size, he was having none of it so i emptied half my case, but he then said was half an inch to big but a can go on the app and pay £75. We tried telling him i take this all the time and it's the right size, he then said oh its definitely the right size but its just the way it's made so half inch over. I didn't want to miss the flight so put what I could in our bags and told him what I thought. Absolutely disgusting he did this to about 5 family's

Check-in system didn’t work properly, flights are almost always delayed, the seats on board are dirty and uncomfortable. Cheap flights, but at what cost

Ryanair did the classic read between the line "scam" on us, you have to check in online two hours before departure. Well the email explaining that were sent to us the night before, which we didnt see. So, we arrive at the airport and they make us pay 55 euro EACH. Balls to the wall crazy. Comfort was terrible, they played loud adds over the speakers for half the flight. Overall terrible.

Our flight was delayed, because of that we needed to buy new tickets and pay taxi do another airport - another part of the city, and sleep to hotel to another country and waiting for another connected flight ALL THAT BECAUSE THIS COMPANY IS THE WORST COMPANY IN THE WORLD!!! And lady who work for them is very rude and unprofessional!!!!