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“Carry on case be carful”
Review of Ryanair


Reviewed 7 August 2024

Terrible service. Just before we got on the plane they was checking people carry on cases, there was 4 of us and mine was the smallest suitcase, when it came to me he said my case was an inch to big so i told him I take this all the time and was defintly the right size, he was having none of it so i emptied half my case, but he then said was half an inch to big but a can go on the app and pay £75. We tried telling him i take this all the time and it's the right size, he then said oh its definitely the right size but its just the way it's made so half inch over. I didn't want to miss the flight so put what I could in our bags and told him what I thought. Absolutely disgusting he did this to about 5 family's

Date of travel: July 2024
1  Thank Rebecca S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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527 - 531 of 91,864 reviews

Reviewed 7 August 2024

Check-in system didn’t work properly, flights are almost always delayed, the seats on board are dirty and uncomfortable. Cheap flights, but at what cost

Date of travel: August 2024
Thank annakovacs00
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 7 August 2024

Ryanair did the classic read between the line "scam" on us, you have to check in online two hours before departure. Well the email explaining that were sent to us the night before, which we didnt see. So, we arrive at the airport and they make us pay 55 euro EACH. Balls to the wall crazy. Comfort was terrible, they played loud adds over the speakers for half the flight. Overall terrible.

Date of travel: August 2024
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
2  Thank Nikolaj G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 7 August 2024

Our flight was delayed, because of that we needed to buy new tickets and pay taxi do another airport - another part of the city, and sleep to hotel to another country and waiting for another connected flight ALL THAT BECAUSE THIS COMPANY IS THE WORST COMPANY IN THE WORLD!!! And lady who work for them is very rude and unprofessional!!!!

Date of travel: August 2024
Thank Aleksandra S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 7 August 2024

I never received my bus tickets purchase through the RyanAir app. RyanAir refused to provide a refund. They pointed fingers at the bus company, who also has not refunded the tickets. It was stressful enough not receiving my bus tickets before my flight and now I'm being given the runaround to try and get a refund for services that I did not receive. In addition, as you can see from the screenshot below, the customer service agents were not helpful in resolving the issue.

Date of travel: July 2024
3  Thank anthonyboland
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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