Check-in system didn’t work properly, flights are almost always delayed, the seats on board are dirty and uncomfortable. Cheap flights, but at what cost
Check-in system didn’t work properly, flights are almost always delayed, the seats on board are dirty and uncomfortable. Cheap flights, but at what cost
499 - 503 of 91,813 reviews
Ryanair did the classic read between the line "scam" on us, you have to check in online two hours before departure. Well the email explaining that were sent to us the night before, which we didnt see. So, we arrive at the airport and they make us pay 55 euro EACH. Balls to the wall crazy. Comfort was terrible, they played loud adds over the speakers for half the flight. Overall terrible.
Our flight was delayed, because of that we needed to buy new tickets and pay taxi do another airport - another part of the city, and sleep to hotel to another country and waiting for another connected flight ALL THAT BECAUSE THIS COMPANY IS THE WORST COMPANY IN THE WORLD!!! And lady who work for them is very rude and unprofessional!!!!
I never received my bus tickets purchase through the RyanAir app. RyanAir refused to provide a refund. They pointed fingers at the bus company, who also has not refunded the tickets. It was stressful enough not receiving my bus tickets before my flight and now I'm being given the runaround to try and get a refund for services that I did not receive. In addition, as you can see from the screenshot below, the customer service agents were not helpful in resolving the issue.
I recommend not using the Ryanair app for extra services like town transfers. I tried to buy return tickets to the city for August 9th and back to the airport on August 12th, but the app mistakenly changed both tickets to August 9th. It feels like a trap to get money from you. Ryanair customer service told me to file a complaint and then the person left the chat. As the largest airline company in Europe, Ryanair should care more about its customers.