The most horrible airline I have ever flown in my life. First I bought my ticket thinking I could put a piece of luggage in the hold, I had a doubt so I contacted Ryanair chat who confirmed that I was entitled to a 10kg suitcase in the hold and when I arrived for check in, the agent told me no and I had to pay £35.99. I went to visit my parents in France for 3 days, following the English law, I have to do a PCR test 2 to 3 days before my departure to come back and after 2 days when I arrive on the UK soil. This is what I did, last Thursday when I wanted to board to come back home in England, the agent for the check in told me that my health pass has expired by 2 hours and that she can't check me in.
I found myself alone in a city I didn't know, I had to take a taxi to go to the nearest city + take a hotel room at my expense.
Also I had booked a hotel in London the night I arrived and unfortunately I lost my room. The worst day of my life even though I had made the necessary arrangements.
I was in a small airport near Rodez and there was no flight to London until Sunday.
The next day I had to go to the pharmacy for another test + buy a train ticket to Toulouse and then take another plane to London. In total I spent £300 because of a person at the airport who was incompetent and did not help me at all. I can swear that in these situations you feel really alone. I flew with Easyjet the next day and had absolutely no problems, they are really nice and friendly.