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“Decent Rwandair flights in and out of Kigali to Johannesburg”
Review of RwandAir


Reviewed 3 weeks ago

Flying business class with Rwandair on this 4 hour flight is fine but there is nothing exceptional about it.
Food is decent, In Flight Entertainement is very limited (old movies) so bring your own series and movies and your device.
Staff is very polite and quiet - maybe too quiet and shy.
Seat is big and comfy but does not recline very much

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank SteffAfrica
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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12 - 16 of 282 reviews

Reviewed 3 weeks ago via mobile

Good Service...although plane was small boeing 737-800 and seats dont recline into flatbed.They sometimes operate on Airbus A330-200 which is top notch and they do recline.

Thank Rustam T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago

a very comfortable experience from start to finish. The staff are professional, polite and helpful from check In to final destination. Well organised and staff are well presented. The flight was very comfortable, but I didn't need extra leg room so can't comment on others who are tall or overweight. In flight entertainment was working and watched 3 films on a 10 hour flight as well as read my book and slept. The toilet was kept clean and stocked up.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Myfanwy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

Short flights this airline is good. Staff are friendly. In-flight entertainment for these flights are not there at all.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank sachin d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

RwandAir has become my preferred airline since April 2018. I love their service both on board and off board and how responsive they are to emergencies.

Thank SesameMogotsi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC